knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Showing posts with label Hotel Checklist. Show all posts
Showing posts with label Hotel Checklist. Show all posts

Thursday, 9 May 2019

Simplify your Housekeeping Needs with Know Housekeeping

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What if every housekeeping tasks you assign can be done so easily that you don’t need to check every task by yourself? Imagine being a supervisor who needs to check and assign every task and run around to check if all the housekeeping tasks in the hotel are going great or if the task is completed. Now with Knowcross Housekeeping Software and its Software Checklist, you can be a superhero and manage everything at once with the super customized report of every employee and what task that employee is doing. You just need to check the last step of inspection.

With Know Housekeeping you can streamline daily housekeeping and get double the improvements in the productivity of your staff. This will directly lead to extremely high guest satisfaction and, also, the carbon footprint of your hotel will be very much reduced. Know Housekeeping is a fully connected service and will work on Android, IOS or PC.

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Know Housekeeping will help a supervisor assign tasks in a couple of minutes. The Tasks sheet are allocated automatically on the basis of staff constraints, credits and sections. Simply, attendants and supervisors will get their task on their smartphones with full preferences, traces and cleaning sequences. The task the supervisor needs to do in real-time is the choice of rooms to inspect.

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Make your hotel maintenance management much simpler and super productive and sit back and relax with Know Housekeeping. Give your guests the ultimate satisfaction they deserve and contact us to know more about our software. 

Saturday, 20 April 2019

Save Your Hotel by Using These Simple Tactics

Hotel Management or Hospitality completely depends on the relationship between a guest and a host. If your business is falling apart, then there might be few changes you could do to get it back to its full potential and get back on track in no time. Complaint management system software is must in hotels so make sure you have that before starting again.

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Focus on the people: Your hotel will never get back on track if you’d not listen or focus on the people who are visiting or working there. Get their feedbacks good or bad because it’s important to get a hold of them and start from working on the feedback they have to give to improve the service. Don’t let the bad reviews leave the premises because of bad reviews bad publicity.

Improve the staff: There is a high possibility that your business failed because of the bad stuff. Bad customer satisfaction by the staff also adds up to the list of the reasons why your business is failing. So, take a step and change the staff and train them to satisfy the customer needs so that they are comfortable at your hotel.

Effective plan: Sometimes when amateur people run a business they’re not intended to run, failure happens. So, before you start out to work in the field again make sure you have an effective plan and strategy and come back with a bang.

Market: Public marketing or publicity is very important if you’re planning to re-discover your business from scratch. It’s very helpful and will definitely give you the kind of publicity you need for the business.

The hotel software system is growing in the industry and is very important. Make sure you install them beforehand so that it could help you out in turning your distressed hotel into a successful one.

Thursday, 24 January 2019

How to Earn the Loyalty of Your Restaurant Guests through Effective Customer Service

Consumer loyalty is an imperative piece of the accomplishment of an eatery. The restaurateur must arrangement his/her business so that it keeps clients upbeat and in this manner needing more. A proficient lodging housekeeping plan must be figured with the goal that client maintenance levels are high. Building an association with your client is imperative in hotel management software their trust and support.

Friendly – The restaurateur must advance a sentiment of neighborliness and warmth in his eatery that is exhibited by all of his workers. Good manners and energy will go far in making clients feel welcome.

Feedback – Communication is inadequate without criticism. Hearing the surveys of clients and attempting to redress any issues they face will make clients feel a piece of the eatery. Utilizing suitable programming for lodging the board will help in monitoring the audits given by clients.

Cleanliness – Values, for example, neatness must be advanced by the best hospitality software solutions and administration of the eatery. The staff must be sufficiently prepared to pursue such tidiness standards.

Website – A speedy and responsive site is the way to increasing new clients. Advancing data in a reasonable and brief path in a very much planned and alluring website page will prevail with regards to advertising your image in the psyches of the clients.

You can utilize your site and redo it with programming for lodging the board to get the best outcomes out. Picking up the trust and dedication of your clients may require some serious energy in this manner don't take rushed choices no matter what.

Wednesday, 25 June 2014

Hotel Checklist: An easy to meet your inspection obligations

Hoteliers have always had a tough time in finding out an easy and organized way of inspecting the daily hotel tasks. Often, in the peak vacation season, a lot of emphasis has to be laid on the hotel inspections to ensure that the guests have a satisfied stay. A Hotel Checklist makes it easy for the hoteliers to see and stay updated with the completed and pending tasks of their hotel. Moreover, the software provides the hoteliers a benefit of preparing user defined checklist for in-depth inspections. The added advantage that the hoteliers get with the software is that it stores the inspection reports for future reference and analysis.

The Hotel Checklist software allows the hoteliers to perform their inspections even while on the move, and if in a poor network coverage area, the offline mode of the software stores the inspection information sent and received at that time and automatically proceeds with the same when it receives a signal. So, may it be inspecting a room or arranging a particular room as per the special request of a guest, all can be done well in advance so that the guests stay completely satisfied with the hotel. Moreover, the Hotel Checklist provides its users multi-lingual support which reflects its user friendliness. The software has triggered a revolution and has changed the traditional method of maintaining a paper based checklist in hotels. Now, hoteliers can perform all the inspections through a smart phone and immediately act on the pending tasks to ensure smooth flow of their daily hotel tasks.

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