knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Showing posts with label Guest management system. Show all posts
Showing posts with label Guest management system. Show all posts

Tuesday, 22 January 2019

Mistakes That you Must Evade in Your Hotel Distribution Approach

Little oversights the in the accommodation business can make you bring about tremendous misfortunes in income as well as in notoriety. The procedure that is chosen by the best hotel housekeeping of the lodging must result as there is practically almost no space for wastefulness and disappointment. Use in the board programming so as to utilize a methodical way to deal with lodging appropriation.

Manual – It is inescapable that a few mix-ups will happen. The most ideal approach to maintain a strategic distance from such mix-ups is to bring down the obligation of the staff and lessen the gravity and significance of these slip-ups. Utilizing an improved programming is a significantly more effective strategy for dealing with the business. Appointments that are done through the site of the inn likewise help in social occasion extra information.

Cost – Setting a cost structure that isn't just adaptable yet additionally affordable is an ideal way to deal with drawing in whatever number individuals as could be allowed.

Competition – Use accommodation programming answers for gain an edge over your rivals. You can likewise give restrictive offers and limits to rooms to isolate your lodging from your rivals.

Analysis – The information assembled from the sites and the product must be broke down. Control is fundamental as it distinguishes the measures and contrasts them and the outcomes.

A hotelier must endeavor to continue advancing the exercises and highlights of his software for hotel management with the preferences and inclinations of the clients and the patterns. An inn that utilizes its staff in an effective way is set up for accomplishment over the long haul.

Thursday, 29 December 2016

Address Your Guest Complaints In Real Time For Better Customer Satisfaction

We have to agree that technology has streamlined work, most of the industries now depend on technology but the hotel industry is one where the need for technology is the most, as they have to handle many responsibilities and follow ups. Most of the hotel do not have such software that can make the follow-ups easy and reduce their workload, here Knowcross introduces you guest management software which will help you to manage your work more efficiently.

What usually happens when your guest complains?

Firstly your guest has to inform the reception about the inconvenience faced, the reception then make a note and tries to find the concerned department, now if the reception is overcrowded it will take a bit more of time. After the department is informed they try to get in touch the staff apt for this job.

In short, it is quite time-consuming and lengthy process. Your guests are paying for their stay so these things can really irritate them and make your impression down.

How Knowcross software can help?

As soon as the guest register a complaint, it will automatically get updated on Know Glitch, thus the concerned department is alerted and the staff receives the notification on their Smartphone and approaches to fix the issues; note everything happens in real time.

The complaint management system software helps you to handle the complaints and grievances of guest in a better way and also allows you to rectify your mistakes. The guest management system is quite important for the hotel industry as they survive on their guest visit, hence guest satisfaction should be the most important, try out the Knowcross software and make the change.

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