knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Showing posts with label Hotel Guest Satisfaction. Show all posts
Showing posts with label Hotel Guest Satisfaction. Show all posts

Tuesday, 26 May 2015

Getting One of the Best Hotel Information Systems for My Hotel

Thanks to the rising competition in the hospitality industry these days, I knew I had to get an edge over the other competitors so that my hotel saw the best sales, was fully booked in all seasons, and had more and more loyal guests. For ensuring that guest loyalty was maintained, I had to make sure that guests remained happy, and for ensuring that I needed to make sure that all the tiniest wishes, whims and fancies of the guests are taken care of! I decided to use one of the best Hotel Information Systems that I had heard of, from Knowcross. From what reviews I had read, I knew that it would be perfect for my hotel. The module would be able to automate the handling of guest requests, maintenance jobs as well as complaints, thereby enabling provision of high quality service as well as high levels of staff productivity. Needless to say, both of these are highly desirable in the industry I deal in.

I found out that any member of the hotel staff would be able to enter a job on behalf of a guest or a staff member, to any device connected to the KNOW SERVICE. Devices included smartphones as well, and all my employees, except a few, had them at hand. The sadi jobs would then be allotted to attendant most perfect for the job. Know what else is perfect? Knowcross; its perfect for ensuring Hotel Guest Satisfaction.

Wednesday, 15 April 2015

New Software for Hotel Industry Perfect for Properties of All Sizes

The hotel industry has always been in need of good software and modules that would enable it to enhance staff productivity as well as ensure guest satisfaction. Knowcross, from time to time, has come up with new software for hotel industry that is sure to provide hoteliers with respite from the day to day mundane routines of the job, which can also sometimes lead to a slack attempt at the task in hand. The software modules by Knowcross can ensure hoteliers can rest easy, enhance operational efficiency, customize and personalize guest services, indulge in cross property report comparison, create a master template for ensuring standardized operations, and many  more advantages that will get your head reeling. One can also get cloud based data centers for storing all accumulated data, ensuring security, access management, minimum service interruptions, as well as quick data recovery.

Ensuring Hotel Guest Satisfaction is what every hotelier strives for, and rightly so! After all, isn’t it true that a happy guest will do your marketing for you, and that too for free! They will be your loyal customers for life, spread good word of mouth about your property, as well as recommend you to fellow travelers. Your hotel room booking will increase, more packages will be booked, and your restaurants will be full all the time. Get yours today, for an experience that will be worth every penny you spend.

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