Housekeeping has always been a major factor that has a direct impact on a hotel’s standards. The better the housekeeping performs; the better will be the hotel’s presence and recognition in the market. This is because the housekeeping of a hotel concentrates on all the minute issues that are directly connected to guest satisfaction. Rooms cleaning, service handling, and meeting special preferences of the guest are some activities performed by the housekeeping department of a hotel. Considering all these aspects crucial for providing the guests a satisfied stay, Knowcross came up with an excellent software called hotel housekeeping mobile software. The software is designed to make the process of automating daily housekeeping activities easy and getting the best out of the housekeeping team. Besides, the software’s connectivity to a mobile device makes it easy for the managers to keep a track of the housekeeping activities even on the move.
Integrated with the PMS, the Hotel Housekeeping Mobile Software follows a dynamic rule based room prioritization, in which a housekeeping attendant is assigned with the room cleaning work as per the urgency or guest priority. The software escalates the room number and special preferences of the arriving guest on the hand held device of the housekeeping staff so that cleaning and other necessary arrangements can be done accordingly. The list of room cleaning tasks is displayed on the hand held devices of attendants and as soon as they are done with one room, the task can be closed with a click of a button. When the task closes, a message is delivered to the managers and they can then perform the final inspection of the room. This type of quick messaging eliminates 90% of room coordination phone calls and helps in keeping the rooms ready for the guests prior to their arrival. Thus, the hotel housekeeping mobile software shows great improvement in staff productivity and guest satisfaction.
Integrated with the PMS, the Hotel Housekeeping Mobile Software follows a dynamic rule based room prioritization, in which a housekeeping attendant is assigned with the room cleaning work as per the urgency or guest priority. The software escalates the room number and special preferences of the arriving guest on the hand held device of the housekeeping staff so that cleaning and other necessary arrangements can be done accordingly. The list of room cleaning tasks is displayed on the hand held devices of attendants and as soon as they are done with one room, the task can be closed with a click of a button. When the task closes, a message is delivered to the managers and they can then perform the final inspection of the room. This type of quick messaging eliminates 90% of room coordination phone calls and helps in keeping the rooms ready for the guests prior to their arrival. Thus, the hotel housekeeping mobile software shows great improvement in staff productivity and guest satisfaction.
