knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Showing posts with label hotel housekeeping checklist. Show all posts
Showing posts with label hotel housekeeping checklist. Show all posts

Monday, 11 February 2019

Knowcross Gives one of the Exceptional Housekeeping Solutions Within the Market

If it's miles a hotel property that you personal and are nerve-racking to hold truely spic and span, completely in tune with all patron requests and possibilities, then recognise housekeeping via Knowcross could be considered one of your pleasant alternatives. The module is capable of automate all of the daily housework sports expected in a resort, thereby permitting a huge growth in visitor delight as well as staff productiveness. What else should a hotelier, who's critical about treating his visitors right, ask for? but there’s more! no longer handiest are you liberating up your treasured manpower, putting off nearly 90% of telephone calls made for coordination, turning around rooms faster and decreasing ready time for guests, but also saving nearly 4 trees a 12 months with the aid of removing the mountains of office work! Oh, and did we point out that you can additionally upload a non-public touch on your guest’s room earlier than they even set foot within the motel is likewise possible given that you already know what makes the clicking or what ticks them off!

Understand home tasks enables automated venture sheet introduction and introduction of room primarily based task checklists in addition to inspection lists. apart from that alerts primarily based on cleansing activities pop up, postpone indicators are sent to the supervisors, and there's even provision for a challenge of the day display screen! All this and greater can be effortlessly accessed and used in your lodge’s advantage, when you get your hands on recognize housekeeping software by Knowcross.

Tuesday, 29 May 2018

Keep Housekeeping in Check

If you talk to anyone who is even vaguely familiar with hotels and how they function, they will tell you that the housekeeping department is more or less the backbone of the hotel. Responsible for keeping the hotel neat and clean as well as comfortable, the housekeeping department performs a wide range of tasks to ensure these objectives are met. 

The housekeeping department is instrumental in ensuring an overall positive guest experience because it is responsible for the upkeep and maintenance of one single factor that greatly impacts the guest and his/her experience directly i.e. the room. The condition of the room is one of the main factors that determine how a person feels about a hotel. If one walks into a room that is clean, orderly, comfortable and inviting, it instantly creates a positive impression. However, if you enter a room that is dirty and in disarray, it dampens the mood immediately. 

In order to keep track of the numerous tasks that the department performs, a housekeeping checklist is essential. It helps ensure that nothing is missed out and that the tasks are allocated and completed in a timely and organised manner. With the advent of technology, one can now make use of a housekeeping software in order to ensure the smooth functioning of the department. There are numerous such softwares now available in the market which help streamline operations and reduce the scope of human errors.

Thursday, 11 January 2018

5 ways by which knowcross hotel management software enhances customer satisfaction

Knowcross has changed the dynamics of hotel business with its superior, highly efficient technology that can be used in hotels in order to maintain a smooth and efficient business. Here are 5 hotel management software by Knowcross that does so:

1. Know Service
With the help of Know Service, hotel staffs can use the software to carry out a variety of functions like guests’ requests, guests’ complaints and maintenance requirements. The requests and complaints can be lodged by the guests too via the software.

Know Service

2. Know Housekeeping
Know Housekeeping application helps in better coordination of housekeeping activities and also help you to manage Housekeeping checklist. It greatly enhances the productivity of the housekeeping staffs thereby improving the satisfaction of the guests.

Know Housekeeping

3. Know Mobile
The Know Mobile software makes the job of hotel managers and other staffs less complicated and smooth. These hospitality software solutions enhance the efficiency of a hotel and have proved to be cost-effective in the long run. The software provides an all-in-one integration of the Know Service and the Know Glitch application.


4. Know Glitch
The Know Glitch application has considerably reduced the reaction time of hotel staffs to solve any sort of problems faced by the guests. It also helps in the investigation and tracking down of problems.

Know Glitch

5. Know Inspection
Know Inspection acts as a great tool for hoteliers to check whether all the services are working properly or not on a smartphone. The inspections make sure the hotel is running smoothly and the guests are happy and content with the hotel services.

Know Inspection

These applications of Knowcross have provided an edge to the hotels and enabled them to provide personalized guests service using the latest technology.

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