Requisites of a good hotel

Probably the most creative hotels are being produced the world over. From submerged lodgings to treetop hideaways, new properties are pushing the limits of what a run of the mill hotel experience should feel like. With the rise in modern hotel information systems, the efficiency delivered has also increased.

No matter how much lodgings enhance, there are still some "essential" necessities that all properties should meet to make their encounters both inviting and consoling to visitors. Hoteliers and lodging representatives: Pay close thoughtfulness regarding the guarantee your hotel can convey on the following necessities:

1. Cleanliness: This is a flat out must. Hotels need to maintain the most elevated cleanliness guidelines, offering clean open spaces, washrooms, rooms, and enhancements. For this to be ensured, the hotel should have a good hotel housekeeping team in place.

2. Security: For some, a hotel capacities as a home far from home. With that comes a weighty desire for the most tenacious wellbeing and safety efforts. Numerous lodgings now concentrate on giving customized wellbeing and safety efforts for various visitor profiles, for example, ladies, youngsters, and the elderly. Innovation assumes an undeniably essential part of giving better wellbeing, however, a few visitors still place more significance on the human touch.

3. Wi-Fi: Guests at a wide range of hotels request some level of Internet benefit, at the same time business hotels particularly should offer the most elevated amount of availability and adaptability. At numerous inns, if not all, visitors anticipate that Internet access will be complimentary-for a few, free Wi-Fi is as fundamental as the air we relax.

Read More

5 Top Housekeeping Operations Practices for Hotel's Success

Hotel and hospitality industries give cleanliness and hygiene as their top priority as it leads to customers’ satisfaction. But, maintaining a good housekeeping department is challenging. This is mainly because of difficulty to track the daily work and tasks. As the traditional way of using paper based strategy, most hoteliers fail to keep a track of the work. Such cases may lead to failure and drive away customers. Preventive Maintenance Software can help in real time tracking of work, deliver at right time and offers seamless benefits to customers as well as hoteliers. Let’s have a look at the top practices for housekeeping operations:

•    Getting the perfect basics:

The housekeeping unit comes in between service and supplies department. From providing assistance to customers to replacing lights, the department delves deep into ways to keep the current means of housekeeping. The prompt and brisk service helps to take care of guests when they are absent. The housekeeping department runs on trust and service.

•    Memorable experience

Housekeepers work towards tidiness and neatness. Making the guests feel special or different will help them to come back to the same hotel next time. This can be done by presenting or acknowledging them with some sovereigns or gifts for a different experience.

•    Knowing Customer Needs

Best hotels train employees to identify and access the customer’s need. Some of the ways to provide customers or guest with to equip elderly guests with a wheelchair for assistance. Providing assistance with keeping the luggage in hotel rooms is much appreciated.

•    Right appearance

These days, good hotels have set uniforms for the Hotel Housekeeping department. Gone are the days, when housekeeping was treated trivially. Being clean, tidy and in uniform makes the guest feel good about their stay.

•    Housekeeping software’s

To track the daily work and maintenance, housekeeping software can be installed. The needs and demands can be filled by customers and can be resolved within a deadline. This not only improves the efficiency of the hoteliers but also, they gain customer base because of their reliability

So, to keep attracting more guest and simply the work of housekeepers, top operational practices need to be followed.

Read More

Hospitality Software For Absolute Security by Knowcross

When you use Knowcross, the security features you get with our software our absolute foolproof.  It is just now hotel housekeeping that we automate and streamline for you. With Knowcross you get a complete hotel management system. Our software integrates all critical operations of your hotel on one platform.

Starting from the front desk that secures all your data, to the accounts department and even your restaurants working double time to ensure seamless service with Knowcross your team will always have access to real-time information.

Our wireless system has a powerful reporting feature, it also alerts on delayed or unfinished jobs making hotel housekeeping easier, reducing guest service time and increasing staff productivity.

With our cloud feature you connecting information from hotel properties in different cities, nations or even continents is simple, all the while our encryption system ensures that your data privacy is maintained at the utmost level.

Knowcross hotel management system supports more than 180 languages, ensuring no matter where your hotel is we are able to help you. Our KNOW Service software was built to make your staff more productive by automating the handling of guest requests, complaints and maintenance jobs.

While our KNOW Housekeeping was built to give a higher guest satisfaction and by reforming daily housekeeping activities. Some of the other products that we offer to make your hotel a dream place to stay are Know Glitch, Know Inspection and Know Mobile. Knowcross offers all the hotel operations on your fingertips for effortless hotel management.

Read More

Centralized Hotel Operations: Instrumental in Enhancing Efficacy of a Hotel

When talking about centralized hotel operations, every hotelier realizes its efficacy and effectiveness. And let us not forget that it also helps hotels in providing personalized and more consistent services, through automation of processes. Now, one thing you can be sure of is that automating maintenance jobs ensures smooth operations of a hotel. Not only are all maintenance issues taken care of within time, but even inventory management is possible! Since all the jobs are scheduled, it is easier for managers and supervisors to keep a track of the work that has been done and the work that is pending. Also, centralized hotel operations enable cross property data sharing, since other properties in a hotel chain can access guest information and profiles easily.

In fact, by centralizing your hotel operations, you can also automate your hotel housekeeping activities, enabling an increase in staff productivity as well as guest satisfaction. Hoteliers can free up more manpower for increasing efficiency and even eliminate almost 90% of the room coordination phone calls. Hotels can decrease their guest turnaround time, lower their turnaround times as well as personalize their rooms, as per the preferences of their guests! Centralized hotel operations can also enable easier service recovery, which means that hoteliers can capture, track, investigate as well as resolve service issues or complaints made by guests. The benefits of centralizing the operations of your hotel are immense and extremely advantageous.

Read More