knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

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Wednesday, 18 December 2013

Efficient Management starts with a rapid response

In the hospitality industry, a lot of importance is given to quality service. The absence of a Work Order Management System at my establishment lead to lower levels of guest satisfaction due to delays and lapses in guests requests as they were being manually allocated and lack of accountability for tasks. Knowcross understood this issue and developed...

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