knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Thursday, 31 August 2017

Smart Solutions To Improve Your Hotel’s Online Persona

Hotel owners who are too focused on trying to figure out how to attract more guests may often overlook matters like online security of the hotel website. However, the internet is a major platform today and taking care of a hotel website is as important as hotel housekeeping. Detailed below are some easy steps one can take to boost the traffic of such websites:

• Promote positive reviews: Many studies have shown that people give a lot of importance to reviews of a room before deciding to book a particular one. By promoting authentic guest reviews which are positive, you can significantly improve the number of bookings you get through your website.

• A secure web booking engine: An intelligent web booking engine must be the core of any decent hospitality software. Allowing visitors to book rooms online can help your business grow very quickly and increase profit margins.

• Assess the competition: There are many dedicated websites that offer hotel rooms over the internet. Analyzing such sites can help you get an idea of how to increase traffic on yours.

• Make your site mobile-friendly: The mobile platform is one of the fastest growing platforms for accessing the internet. It is vital to make sure that smartphone users have no problem opening your website and booking rooms.

 For any major hotel operating today, maintaining a proper online persona is as important today as providing proper services. A large number of guests browse for hotels online and compare rooms before making a decision and it is vital to have a secure and efficient website for proper expansion of the business.

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