• Getting the perfect basics:
The housekeeping unit comes in between service and supplies department. From providing assistance to customers to replacing lights, the department delves deep into ways to keep the current means of housekeeping. The prompt and brisk service helps to take care of guests when they are absent. The housekeeping department runs on trust and service.
• Memorable experience
Housekeepers work towards tidiness and neatness. Making the guests feel special or different will help them to come back to the same hotel next time. This can be done by presenting or acknowledging them with some sovereigns or gifts for a different experience.
• Knowing Customer Needs
Best hotels train employees to identify and access the customer’s need. Some of the ways to provide customers or guest with to equip elderly guests with a wheelchair for assistance. Providing assistance with keeping the luggage in hotel rooms is much appreciated.
• Right appearance
These days, good hotels have set uniforms for the Hotel Housekeeping department. Gone are the days, when housekeeping was treated trivially. Being clean, tidy and in uniform makes the guest feel good about their stay.
• Housekeeping software’s
To track the daily work and maintenance, housekeeping software can be installed. The needs and demands can be filled by customers and can be resolved within a deadline. This not only improves the efficiency of the hoteliers but also, they gain customer base because of their reliability
So, to keep attracting more guest and simply the work of housekeepers, top operational practices need to be followed.
