Eliminate Glitches with Know Glitch

If every complaint, that is filed, is solved immediately and you know the reason behind that glitch. What caused that complaint? What is the reason behind that complain? And how to resolve this issue that is causing your guests to get uncomfortable? Do you have any system installed in place to manage such things? Now, you have that with the complaint management system software from Knowcross - Know Glitch. You can capture the issue, track it and resolve the service with best satisfactory methods and find out reasons that have caused inconvenience to guests with Know Glitch. The System that will streamline everything and you can resolve any guest complaints in a very short time.

Guest can get angry if the hotel does not provide the services on time. The last thing you want is the guest telling the whole world about the bad services from the hotel through social media.

To save this, we have introduced Know Glitch wherein you can find out the resolution under hotel maintenance management of every mistake and to find out the real glitches in the system in your services provided to the guest at your hotel.

Know Glitch will help you as soon as the guest lodges a complaint. The complaint then gets added to the system and relevant staff is alerted. The relevant staff then can act and offer the required compensation to the guests. The guest profile will get updated automatically. Know Glitch not only performs issue solutions but provides a full analysis that leads to better training. So, solve your guests’ problem in a matter of moments with Know Glitch.

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Simplify your Housekeeping Needs with Know Housekeeping

What if every housekeeping tasks you assign can be done so easily that you don’t need to check every task by yourself? Imagine being a supervisor who needs to check and assign every task and run around to check if all the housekeeping tasks in the hotel are going great or if the task is completed. Now with Knowcross Housekeeping Software and its Software Checklist, you can be a superhero and manage everything at once with the super customized report of every employee and what task that employee is doing. You just need to check the last step of inspection.

With Know Housekeeping you can streamline daily housekeeping and get double the improvements in the productivity of your staff. This will directly lead to extremely high guest satisfaction and, also, the carbon footprint of your hotel will be very much reduced. Know Housekeeping is a fully connected service and will work on Android, IOS or PC.

Know Housekeeping will help a supervisor assign tasks in a couple of minutes. The Tasks sheet are allocated automatically on the basis of staff constraints, credits and sections. Simply, attendants and supervisors will get their task on their smartphones with full preferences, traces and cleaning sequences. The task the supervisor needs to do in real-time is the choice of rooms to inspect.

Make your hotel maintenance management much simpler and super productive and sit back and relax with Know Housekeeping. Give your guests the ultimate satisfaction they deserve and contact us to know more about our software. 

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