Maximize the Guests’ Comfort with Timely and Automated Maintenance using KNOWCROSS Application

In this digital age, technology can truly increase the level of your performance. With this understanding, KNOWCROSS developed six technologically sophisticated applications for the hospitality sector. It is not easy for any establishment that falls within a realm of this sector to deliver a flawless service to the guests on a regular basis due to the presence of various factors. KNOWCROSS may bring this ease into life with advanced software applications.

The latest gift for hoteliers from the collection of KNOWCROSS hotel management software applications is KNOW Maintenance. This Cloud-based and multilingual application can automatically schedule and monitor the preventative measures necessary for the flawless maintenance of a facility. This smart application can automatically detect a defective device or its location and can automatically schedule a task that is necessary for its maintenance. Hence, it prevents unnecessary delays to maximize the satisfaction of the guests.

This application automatically generates a Work Order and the hotel personnel can access this from anywhere via a mobile phone or a laptop using the KNOW Maintenance app. The updated information also reaches a technician enabling him/her to start the process of maintenance as early as possible. The technicians can update the data after completing each task and can keep the authorities informed of the details in relation to a task. This application also enables a user to make plans with a built-in calendar view. You may schedule maintenance plans for the next six months using this feature. You may even check a collection of data that may go back 30 months to perform a trend analysis. It is hard to find these advanced features in other hospitality software solutions.

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Benefits of using Advanced Hotel Information System for Efficient Management of Housekeeping

Every efficient hotelier knows the importance of hotel or property management software applications. These applications can organize different administrative duties and improve the guests’ experience through faster delivery of a service. The advanced technological features of KNOWCROSS improve the efficiency of hoteliers through seamless integration of different tasks.

The hoteliers receive an array of software applications through a KNOWCROSS platform. It improves the efficiency of all personnel and let them deliver finest quality service to every guest. This platform has a set of applications for various tasks. For example, the KNOW Housekeeping software enables a supervisor to efficiently complete all the tasks without living the desk. This platform includes a user-friendly Housekeeping checklist with built-in creation feature. This feature allows a supervisor to create a task-sheet and to assign different tasks to different personnel within a few minutes. Hence, it increases your efficiency manifold.

It is impossible for hotel information systems to match or to outperform the efficiency of KNOW Housekeeping software application. Its built-in features enable you to track the performance of different housekeepers. This application also sends updated information regarding the availability of clean rooms or regarding the necessity of housekeeping in a room. The assistance of this application makes it possible for the attendants/supervisors to receive updated information on mobile devices. They receive the assigned task-sheets on their Smartphones along with cleaning sequences. Hence, it becomes easier for them to handle multiple tasks without leaving any room for error. Hence, KNOW housekeeping saves the supervisors from running around to assign a task or check the status of a task.

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Housekeeping Checklist from KnowCross for Guest Satisfaction

One of the important aspects of hotel standards is housekeeping performance. This deals with all possible minute issues that might influence guest satisfaction. As a hospitality establishment, nothing is more important for you than making positive experiences on the visitors. Good performance of this department gives your hotel market recognition. The issues handled through housekeeping have direct relation to satisfaction of the visitors. This includes room cleaning and service handling along with activities meeting special preferences. 

KnowCross housekeeping checklist software solutions makes keeping tab of the various related issues quite easy. Their automation solution is easy to use, and results can be optimized from the housekeeping team. You can connect this software with the mobile devices and this is great for managers as they can keep abreast with the latest housekeeping requirements and the team performance. You can do this even when you are on the move. 

Integration with PMS is another advantage and the software follow rule-based dynamic room prioritization. Here the assigned housekeeping attendant do cleaning work based upon guest priority and urgency. The function of the software is to escalate the special guest preference and the number of the room on handheld devices. Housekeeping staff can organize the various necessary arrangements and the cleaning tasks based upon this. 

Optimization of the hotel information systems means that there is displaying of tasks related to room cleaning for example on the mobile phone of attendant. Once they complete, they can close the task with click of button. There is delivery of message upon the closing of the task to the managers. 

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Hotel Management Softwares to Maximize Security

Software solutions from KnowCross have optimal security measures so that you can have no worry results. Such security features tend to be fool proof. They streamline and automate hotel housekeeping and they can have complete management system from the company. This software integrates with critical establishment operations on single platform. It begins from front desk securing the data right up to account department. The restaurants might be working a double time for ensuring a seamless service. KnowCross always gives you access to the real-time information anytime you need. 

Hotel management softwares from the brand are wireless system with strong reporting features and this alert in case of unfinished and delayed jobs. This way the housekeeping tasks of the hotel gets easier. Other than that, the productivity of your staff increases with reduction in the service time of the guests. They also have cloud feature for connecting information related to hotel properties at various cities and even continents become a simple affair. 

All through this, the encryption system is going to ensure that it maintains the privacy of data at an optimal level. This management system from the company can support 180+ languages and irrespective of the location of the hotel, this can assist you. The design of the hospitality software solutions is such that it increases staff productivity through automation of guest request handling, maintenance jobs, and complaints. The various operations of the establishment are now at the fingertips so that it becomes an effortless affair. 

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Efficiently Manage the Tasks of Hospitality Industry without Glitches or Delays

It is not easy to seamlessly manage all the tasks in a 3-star/4-star/5-star hotel, as there are numerous aspects that require attention. Hence, a mistake may happen at any time resulting in disgruntled guests. It may result in a loss of fame for any hotelier leading to a loss of clientele. To prevent any type of delay or mistake, Knowcross brings advanced SAAS based software application enabling the managers/executives of a hotel to handle all tasks efficiently.

Knowcross has set a record of excellence with its extraordinary hotel management software application. This solution can integrate the tasks of different departments onto a single platform. Any hotel may benefit from this solution that is currently being used in thousands of hotels around the world.

Improved Productivity

To keep all guests satisfied, it is essential to execute tasks within an expected timeframe. A delay in the execution and delivery of a service may exasperate a guest that is harmful for the business of a hotel. The advanced features of Knowservice automatically assign the time with each job and the executives automatically receive reports of delays. It enables the supervisors to prevent future delays with thorough analysis of any type of problem.

Effortless Facility Management

It is extremely hard to manage all the tasks of a hotel. It requires unwavering attention and endeavors of all personnel. With Knowhousekeeping, supervisors can easily and quickly create a task-sheet and assign all the tasks to different personnel with a few clicks of a mouse. This solution also enables a supervisor to monitor the progress of any task in real time and makes it possible for the supervisors to resolve issues as promptly as possible. With the hospitality software solutions of Knowcross, it becomes easier to manage any hotel.

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Ways Visitors and Hotels Can Benefit from Automation

With the rapid rise in technological advancements, the hospitality industry has been very keen on implementing technology into their work methods. Hoteliers want to make use of hospitality software that help in automation of work as they not only reduce the pressure on hotel staff but also complements their services. 

• Rooms – A high-end hotel generally gives key cards to its guest for easy and secure entry to their rooms. Bookings that are automated can assign the perfect room to guests based on the preferences they have chosen. 

• Messages – An automated messaging system makes a guest feel that he is important to the hotel. 

• Website – An automated website allows the easy and convenient booking of guests. Collection of data also becomes easier. 

• Convenience – An automatic software system makes it considerably easier for both guests and the hotel staff to keep track of hotel activities.

• Time – A lot of time is saved if the services are automated as the dependence on manual work is reduced and errors are reduced. 

• Revenue – Automation of services reduces the cost of operations by a large amount in the long run. Revenues also increase as the customer becomes the focal point of the benefits of automation. 

The benefits of automation in hotels are maximized in the long run. The extra expense needed to automate websites and services may feel large at first but over time, the revenues that will be derived from this will outweigh the initial cost considerably.

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Errors that you must evade in your hotel distribution approach

Small mistakes the in the hospitality industry can cause you to incur huge losses not only in revenue but also in reputation. The strategy that is decided by the top management of the hotel must pay off as there is almost little to no space for inefficiency and failure. Use hotel management software in order to employ a systematic approach to hotel distribution.

• Manual – It is inevitable that some mistakes will take place. The best way to avoid such mistakes is to lower the responsibility of the staff and reduce the gravity and importance of these mistakes. Using an optimized software is a much more efficient method of handling the business. Bookings that are done through the website of the hotel also help in gathering additional data. 

• Cost – Setting a cost structure that is not only flexible but also economical is an optimum approach to attracting as many people as possible. 

• Competition – Use hospitality software solutions to gain an edge over your competitors. You can also provide exclusive offers and discounts to rooms to separate your hotel from your competitors. 

• Analysis – The data gathered from the websites and the software must be analyzed. Control is necessary as it identifies the standards and compares them with the results. 

A hotelier must try to keep on evolving the activities and features of his hotel with the tastes and preferences of the customers and the trends. A hotel that uses its staff in an efficient way is set up for success in the long run.   

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