PMMS and its benefits

In the event that your association at present works in a responsive support or "fire fighting" mode, then you are in danger of higher upkeep costs, disappointment rates and downtime. It's an ideal opportunity to advance toward a more dependable upkeep technique. Preventive Maintenance (PM) programming empowers associations to create logbook as well as meter-based PMs and set up PM plans, making it simple to avoid disappointments and decrease costs.

PMMS is a preventive maintenance software that has simplified hotel operations with its preventive maintenance measures.

Preventive Maintenance (PM) is characterized as keeping up plant and hardware resources on a consistently booked premise with a specific end goal to alleviate future breakdowns and gear disappointments which would some way or another outcome in pointless creation intrusions and unforeseen repair costs. 

In the "past times", experienced upkeep directors heaps of expert experience and direct information of the hardware being used and additionally such updates as yellow notebook records to settle on when preventive support would be executed. In the cutting edge period, we as a whole realize that dependence on an old-clocks intuition to "notice" when a specific machine required consideration is everywhere. That is the reason today proficient upkeep supervisors depend upon housekeeping management software!

A preventive maintainance software has the following advantages:

• Extends the valuable lifecycle of benefits by diminishing the requirement for capital substitutions.

• Enhances the productivity of hardware by keeping them running all the more effectively and bringing down power costs.

• Enhances the execution of benefits by expanding uptime.

• Enhances client (inside or outer) benefit since upkeep groups have less impromptu maintenance and can react snappier to new issues.

• Contributes emphatically to the notoriety of organizations

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Solution to your every problem

Hotel management software or property management software ordinarily alluded to as PMS, under business terms might be utilized as a part of real estate, manufacturing, logistics, licensed innovation, government or hospitality property management. They are automated frameworks that encourage the administration of properties, individual property, hardware, including upkeep, legalities and workforce all through a solitary bit of programming. They took over old, paper-based strategies that tended to be both cumbersome and wasteful. They are regularly sent as customer/server designs. Today, most cutting-edge property administration frameworks support web and cloud innovation and offer their product to customers utilizing a product as-a-benefit demonstrator. Some of the very common features of a hotel management software include online check-in/express check-out, room service, in-room controls, guest-staff communication, cloud-based virtual concierge, posting of charges, point of sale, telephone, accounts receivable, sales and marketing, events, food and beverage costing, materials management, HR and payroll, maintenance system, quality management and other amenities and more. These new technology designs are mainly made for guests, so they can use the same on their mobile devices or similar gadgets are provided by the hotel in their lobbies and room.

There are multiple types of hotel management software available in the market but one of the most efficient with extra perks is Knowcross - it offers you multitude of options ranging from KnowHouskeeping, KnowMobile to complaint management system softwares -  it caters to all your needs. 

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5 ways by which knowcross hotel management software enhances customer satisfaction

Knowcross has changed the dynamics of hotel business with its superior, highly efficient technology that can be used in hotels in order to maintain a smooth and efficient business. Here are 5 hotel management software by Knowcross that does so:

1. Know Service
With the help of Know Service, hotel staffs can use the software to carry out a variety of functions like guests’ requests, guests’ complaints and maintenance requirements. The requests and complaints can be lodged by the guests too via the software.

2. Know Housekeeping
Know Housekeeping application helps in better coordination of housekeeping activities and also help you to manage Housekeeping checklist. It greatly enhances the productivity of the housekeeping staffs thereby improving the satisfaction of the guests.

3. Know Mobile
The Know Mobile software makes the job of hotel managers and other staffs less complicated and smooth. These hospitality software solutions enhance the efficiency of a hotel and have proved to be cost-effective in the long run. The software provides an all-in-one integration of the Know Service and the Know Glitch application.

4. Know Glitch
The Know Glitch application has considerably reduced the reaction time of hotel staffs to solve any sort of problems faced by the guests. It also helps in the investigation and tracking down of problems.

5. Know Inspection
Know Inspection acts as a great tool for hoteliers to check whether all the services are working properly or not on a smartphone. The inspections make sure the hotel is running smoothly and the guests are happy and content with the hotel services.

These applications of Knowcross have provided an edge to the hotels and enabled them to provide personalized guests service using the latest technology.

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4 Things you must provide to guests in a hotel

The technological revolution has changed the hotel business altogether. Nowadays all hotel related works can easily be synchronized using hotel management software. Customer satisfaction has become the primary factor for the success of any hotel. Here are 4 things vacationers want in a hotel:

1.    Great food

There’s no better way to satisfy guests than by serving quality food if possible even free. If you can make the guests choose hotel’s in-house restaurant to other outside restaurants, then there’s high chance of the guests returning to your hotel in future.

2.    Free Wi-Fi

In today’s world, smartphones, tablets, and laptops have become part and parcel of everyday life. So it’s important to provide free internet access to the guests to help them stay connected with the rest of the world.

3.    Availability of 24x7 services

To avoid any sort of inconvenience that might trouble the guests, it’s imperative to provide 24x7 services. You can use Hotel Guest Management Software to monitor and look after the needs and demands of the hotel inmates. 

4.    Benevolent hotel staffs

The last thing that guests want after checking in a hotel is to face grouchy, bossy hotel staffs. People tend to hold a high opinion about hotels whose staffs are loving, caring and helpful.

In today’s hectic world, people take vacations to relax and spend quality time with their family and closed ones. A good hotel is that one which augments the happiness of the guests by providing quality customer customized services.

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Requisites of a good hotel

Probably the most creative hotels are being produced the world over. From submerged lodgings to treetop hideaways, new properties are pushing the limits of what a run of the mill hotel experience should feel like. With the rise in modern hotel information systems, the efficiency delivered has also increased.

No matter how much lodgings enhance, there are still some "essential" necessities that all properties should meet to make their encounters both inviting and consoling to visitors. Hoteliers and lodging representatives: Pay close thoughtfulness regarding the guarantee your hotel can convey on the following necessities:

1. Cleanliness: This is a flat out must. Hotels need to maintain the most elevated cleanliness guidelines, offering clean open spaces, washrooms, rooms, and enhancements. For this to be ensured, the hotel should have a good hotel housekeeping team in place.

2. Security: For some, a hotel capacities as a home far from home. With that comes a weighty desire for the most tenacious wellbeing and safety efforts. Numerous lodgings now concentrate on giving customized wellbeing and safety efforts for various visitor profiles, for example, ladies, youngsters, and the elderly. Innovation assumes an undeniably essential part of giving better wellbeing, however, a few visitors still place more significance on the human touch.

3. Wi-Fi: Guests at a wide range of hotels request some level of Internet benefit, at the same time business hotels particularly should offer the most elevated amount of availability and adaptability. At numerous inns, if not all, visitors anticipate that Internet access will be complimentary-for a few, free Wi-Fi is as fundamental as the air we relax.

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5 Hotel Management Software for Managing Hotels and Customers more Efficiently

If you have a hotel, you must have a suitable hotel software to help you with the management. There is a huge variety of hotel management software’s, some are web-based, and others are conventional programs to install on your computer's hard drive. This software help in general functioning and monitoring of daily activities.

• Knowcross

Knowcross offers six different hotel software that makes it easy for hotel and hospitality industries to manage their work more efficiently.  KNOW Service, KNOW inspection, KNOW maintenance, KNOW mobile, KNOW housekeeping, and KNOW Glitch are these 6-software applications. All these applications are cloud-based and multilingual, so easy to use and implement in the hotel. 

• Hotelogix

This software is very easy to install and is designed for medium-sized hotels. It is a SaaS (Software as a Service), which means that it is based "on the cloud", on a web server, and can be accessed through any computer with an internet connection. It has several modules which are dedicated for room control, reservation center, sales and marketing, GDS and IDS (Global Distribution System and Internet Distribution System), allowing access to more than 1200 travel portals. 

• EzeeFrontDesk

It is one of the most popular hotel programs and has been installed in hotels in more than 98 countries and has customer service offices in 40 countries around the world. It uses the best technologies in the design of several integrated modules, each dedicated to a specific function within the hotel management: Easy Check in / Check out, Bookings in two clicks, Housekeeping, and much more.

• WebRezPro

This is another Web-based hospitality management software that offers a complete service for a very affordable price. It has an integrated online booking system. Another great advantage of this system is that the data is automatically saved and backed up on a server with redundant internet connections, monitored 24 hours a day

• RDP's Property Management System

RDP (Resort Data Processing Inc) was founded in 1981 with the aim of creating solutions in hotel software. Today your PMS offers Front Desk modules (for handling check in, check out, generate keys, scan credit cards, etc.). It is a complete system, with technical support 24 hours a day, every day of the year.

So, if you are looking for some hotel management solutions, this software can reduce your work and help in monitoring of daily activities.

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5 Top Housekeeping Operations Practices for Hotel's Success

Hotel and hospitality industries give cleanliness and hygiene as their top priority as it leads to customers’ satisfaction. But, maintaining a good housekeeping department is challenging. This is mainly because of difficulty to track the daily work and tasks. As the traditional way of using paper based strategy, most hoteliers fail to keep a track of the work. Such cases may lead to failure and drive away customers. Preventive Maintenance Software can help in real time tracking of work, deliver at right time and offers seamless benefits to customers as well as hoteliers. Let’s have a look at the top practices for housekeeping operations:

•    Getting the perfect basics:

The housekeeping unit comes in between service and supplies department. From providing assistance to customers to replacing lights, the department delves deep into ways to keep the current means of housekeeping. The prompt and brisk service helps to take care of guests when they are absent. The housekeeping department runs on trust and service.

•    Memorable experience

Housekeepers work towards tidiness and neatness. Making the guests feel special or different will help them to come back to the same hotel next time. This can be done by presenting or acknowledging them with some sovereigns or gifts for a different experience.

•    Knowing Customer Needs

Best hotels train employees to identify and access the customer’s need. Some of the ways to provide customers or guest with to equip elderly guests with a wheelchair for assistance. Providing assistance with keeping the luggage in hotel rooms is much appreciated.

•    Right appearance

These days, good hotels have set uniforms for the Hotel Housekeeping department. Gone are the days, when housekeeping was treated trivially. Being clean, tidy and in uniform makes the guest feel good about their stay.

•    Housekeeping software’s

To track the daily work and maintenance, housekeeping software can be installed. The needs and demands can be filled by customers and can be resolved within a deadline. This not only improves the efficiency of the hoteliers but also, they gain customer base because of their reliability

So, to keep attracting more guest and simply the work of housekeepers, top operational practices need to be followed.

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