How to Earn the Loyalty of Your Restaurant Guests through Effective Customer Service

Consumer loyalty is an imperative piece of the accomplishment of an eatery. The restaurateur must arrangement his/her business so that it keeps clients upbeat and in this manner needing more. A proficient lodging housekeeping plan must be figured with the goal that client maintenance levels are high. Building an association with your client is imperative in hotel management software their trust and support.

Friendly – The restaurateur must advance a sentiment of neighborliness and warmth in his eatery that is exhibited by all of his workers. Good manners and energy will go far in making clients feel welcome.

Feedback – Communication is inadequate without criticism. Hearing the surveys of clients and attempting to redress any issues they face will make clients feel a piece of the eatery. Utilizing suitable programming for lodging the board will help in monitoring the audits given by clients.

Cleanliness – Values, for example, neatness must be advanced by the best hospitality software solutions and administration of the eatery. The staff must be sufficiently prepared to pursue such tidiness standards.

Website – A speedy and responsive site is the way to increasing new clients. Advancing data in a reasonable and brief path in a very much planned and alluring website page will prevail with regards to advertising your image in the psyches of the clients.

You can utilize your site and redo it with programming for lodging the board to get the best outcomes out. Picking up the trust and dedication of your clients may require some serious energy in this manner don't take rushed choices no matter what.

Read More

Mistakes That you Must Evade in Your Hotel Distribution Approach

Little oversights the in the accommodation business can make you bring about tremendous misfortunes in income as well as in notoriety. The procedure that is chosen by the best hotel housekeeping of the lodging must result as there is practically almost no space for wastefulness and disappointment. Use in the board programming so as to utilize a methodical way to deal with lodging appropriation.

Manual – It is inescapable that a few mix-ups will happen. The most ideal approach to maintain a strategic distance from such mix-ups is to bring down the obligation of the staff and lessen the gravity and significance of these slip-ups. Utilizing an improved programming is a significantly more effective strategy for dealing with the business. Appointments that are done through the site of the inn likewise help in social occasion extra information.

Cost – Setting a cost structure that isn't just adaptable yet additionally affordable is an ideal way to deal with drawing in whatever number individuals as could be allowed.

Competition – Use accommodation programming answers for gain an edge over your rivals. You can likewise give restrictive offers and limits to rooms to isolate your lodging from your rivals.

Analysis – The information assembled from the sites and the product must be broke down. Control is fundamental as it distinguishes the measures and contrasts them and the outcomes.

A hotelier must endeavor to continue advancing the exercises and highlights of his software for hotel management with the preferences and inclinations of the clients and the patterns. An inn that utilizes its staff in an effective way is set up for accomplishment over the long haul.

Read More

Maximize the Guests’ Comfort with Timely and Automated Maintenance using KNOWCROSS Application

In this digital age, technology can truly increase the level of your performance. With this understanding, KNOWCROSS developed six technologically sophisticated applications for the hospitality sector. It is not easy for any establishment that falls within a realm of this sector to deliver a flawless service to the guests on a regular basis due to the presence of various factors. KNOWCROSS may bring this ease into life with advanced software applications.

The latest gift for hoteliers from the collection of KNOWCROSS hotel management software applications is KNOW Maintenance. This Cloud-based and multilingual application can automatically schedule and monitor the preventative measures necessary for the flawless maintenance of a facility. This smart application can automatically detect a defective device or its location and can automatically schedule a task that is necessary for its maintenance. Hence, it prevents unnecessary delays to maximize the satisfaction of the guests.

This application automatically generates a Work Order and the hotel personnel can access this from anywhere via a mobile phone or a laptop using the KNOW Maintenance app. The updated information also reaches a technician enabling him/her to start the process of maintenance as early as possible. The technicians can update the data after completing each task and can keep the authorities informed of the details in relation to a task. This application also enables a user to make plans with a built-in calendar view. You may schedule maintenance plans for the next six months using this feature. You may even check a collection of data that may go back 30 months to perform a trend analysis. It is hard to find these advanced features in other hospitality software solutions.

Read More

Benefits of using Advanced Hotel Information System for Efficient Management of Housekeeping

Every efficient hotelier knows the importance of hotel or property management software applications. These applications can organize different administrative duties and improve the guests’ experience through faster delivery of a service. The advanced technological features of KNOWCROSS improve the efficiency of hoteliers through seamless integration of different tasks.

The hoteliers receive an array of software applications through a KNOWCROSS platform. It improves the efficiency of all personnel and let them deliver finest quality service to every guest. This platform has a set of applications for various tasks. For example, the KNOW Housekeeping software enables a supervisor to efficiently complete all the tasks without living the desk. This platform includes a user-friendly Housekeeping checklist with built-in creation feature. This feature allows a supervisor to create a task-sheet and to assign different tasks to different personnel within a few minutes. Hence, it increases your efficiency manifold.

It is impossible for hotel information systems to match or to outperform the efficiency of KNOW Housekeeping software application. Its built-in features enable you to track the performance of different housekeepers. This application also sends updated information regarding the availability of clean rooms or regarding the necessity of housekeeping in a room. The assistance of this application makes it possible for the attendants/supervisors to receive updated information on mobile devices. They receive the assigned task-sheets on their Smartphones along with cleaning sequences. Hence, it becomes easier for them to handle multiple tasks without leaving any room for error. Hence, KNOW housekeeping saves the supervisors from running around to assign a task or check the status of a task.

Read More

Housekeeping Checklist from KnowCross for Guest Satisfaction

One of the important aspects of hotel standards is housekeeping performance. This deals with all possible minute issues that might influence guest satisfaction. As a hospitality establishment, nothing is more important for you than making positive experiences on the visitors. Good performance of this department gives your hotel market recognition. The issues handled through housekeeping have direct relation to satisfaction of the visitors. This includes room cleaning and service handling along with activities meeting special preferences. 

KnowCross housekeeping checklist software solutions makes keeping tab of the various related issues quite easy. Their automation solution is easy to use, and results can be optimized from the housekeeping team. You can connect this software with the mobile devices and this is great for managers as they can keep abreast with the latest housekeeping requirements and the team performance. You can do this even when you are on the move. 

Integration with PMS is another advantage and the software follow rule-based dynamic room prioritization. Here the assigned housekeeping attendant do cleaning work based upon guest priority and urgency. The function of the software is to escalate the special guest preference and the number of the room on handheld devices. Housekeeping staff can organize the various necessary arrangements and the cleaning tasks based upon this. 

Optimization of the hotel information systems means that there is displaying of tasks related to room cleaning for example on the mobile phone of attendant. Once they complete, they can close the task with click of button. There is delivery of message upon the closing of the task to the managers. 

Read More

Hotel Management Softwares to Maximize Security

Software solutions from KnowCross have optimal security measures so that you can have no worry results. Such security features tend to be fool proof. They streamline and automate hotel housekeeping and they can have complete management system from the company. This software integrates with critical establishment operations on single platform. It begins from front desk securing the data right up to account department. The restaurants might be working a double time for ensuring a seamless service. KnowCross always gives you access to the real-time information anytime you need. 

Hotel management softwares from the brand are wireless system with strong reporting features and this alert in case of unfinished and delayed jobs. This way the housekeeping tasks of the hotel gets easier. Other than that, the productivity of your staff increases with reduction in the service time of the guests. They also have cloud feature for connecting information related to hotel properties at various cities and even continents become a simple affair. 

All through this, the encryption system is going to ensure that it maintains the privacy of data at an optimal level. This management system from the company can support 180+ languages and irrespective of the location of the hotel, this can assist you. The design of the hospitality software solutions is such that it increases staff productivity through automation of guest request handling, maintenance jobs, and complaints. The various operations of the establishment are now at the fingertips so that it becomes an effortless affair. 

Read More

Efficiently Manage the Tasks of Hospitality Industry without Glitches or Delays

It is not easy to seamlessly manage all the tasks in a 3-star/4-star/5-star hotel, as there are numerous aspects that require attention. Hence, a mistake may happen at any time resulting in disgruntled guests. It may result in a loss of fame for any hotelier leading to a loss of clientele. To prevent any type of delay or mistake, Knowcross brings advanced SAAS based software application enabling the managers/executives of a hotel to handle all tasks efficiently.

Knowcross has set a record of excellence with its extraordinary hotel management software application. This solution can integrate the tasks of different departments onto a single platform. Any hotel may benefit from this solution that is currently being used in thousands of hotels around the world.

Improved Productivity

To keep all guests satisfied, it is essential to execute tasks within an expected timeframe. A delay in the execution and delivery of a service may exasperate a guest that is harmful for the business of a hotel. The advanced features of Knowservice automatically assign the time with each job and the executives automatically receive reports of delays. It enables the supervisors to prevent future delays with thorough analysis of any type of problem.

Effortless Facility Management

It is extremely hard to manage all the tasks of a hotel. It requires unwavering attention and endeavors of all personnel. With Knowhousekeeping, supervisors can easily and quickly create a task-sheet and assign all the tasks to different personnel with a few clicks of a mouse. This solution also enables a supervisor to monitor the progress of any task in real time and makes it possible for the supervisors to resolve issues as promptly as possible. With the hospitality software solutions of Knowcross, it becomes easier to manage any hotel.

Read More