Monday 30 June 2014

Hotel Housekeeping System: Crucial for Keeping Guests Happy

The housekeeping department of a hotel is right at the core of the operations. And effective housekeeping not only makes sure that the rooms are clean and arranged in an orderly fashion, but also ensures that the rooms, as well as the common areas such as the spa and the gymnasium, have adequate supplies. To keep track of these factors, a Hotel Housekeeping System is extremely important. One such highly effective module is KNOW Housekeeping, which automates all the daily housekeeping activities, thereby enabling an increase in staff productivity and guest satisfaction. Its usage can also eliminate 90% of all room coordination calls too. That’s definitely a bonus.

This hotel housekeeping system works on dynamic rule based room prioritization theory, and enables queue room handling, wherein rooms which are required to be cleaned first come up highest in the list. KNOW Housekeeping automates the creation of task sheets for attendants and supervisors, helping them move seamlessly from one task to another. There are cleaning events based alerts, for ensuring tasks that are carried out only periodically, such as cleaning under the carpet or behind the sofa, are not forgotten. Other advantages of using this system include mini bar posting for keeping track of a guest’s consumption, lost and found reporting and so on. With Apple and Android support, this hotel housekeeping system is sure to ease the workload of any hotel.

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