Why Do Hotels Need Property Maintenance Software?

Today technology has revolutionized the entire way we choose look at the world and many curious minds are travelling the world by just sitting at home. However, one can only get the actual feel of a place when they decide to visit the place and stay at a hotel over there. When you look at hotels today, it looks fancy from the outside, and easy work, may I add. But the truth is today Property Maintenance Software is an important aspect of hospitality and many hoteliers are adopting this technological evolution and smoothen out their daily activities. Be it a five star hotel or budget boutique kind of hotel, everyone needs this technological update to ensure that their daily functioning is smooth and storing information is also easy. Thousands of guests visit hotels everyday and maintaining a database of their own is a necessity. Know Cross, a well recognized brand for providing seamless services that help hotels run their operations smoothly has been pretty much in demand. So if you own a hotel and are looking to build a database of your guest with whom you wish to connect later on as well, maybe Know Cross has the answer to your problems.

Today Hotel Information Systems are installed in most of the good hotels, be it a small resort or a grand hotel. We are in the era of technological evolution and dependency on technology is immense today and hotels very much need it to really stand out.

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For efficiency and convenience, Hotel Inspection Software!

Managing a hotel is a troublesome task, to get everything working smoothly isn’t as easy as it may sound. Hotels often hire extra staff to keep things going but that reduces the profits for the property and of course human errors are bound to happen.

An alternate that has come to rescue the hotels is technology. Technology doesn’t substitute human force but definitely reduces it, also reducing chances of any human errors or faults. Moreover, it saves time and money for the hotel providing efficiency and convenience. Software’s are available for hotels, they range from software for housekeeping to software for services provided.

Hotel inspection Software acts like a saviour for hotels having management issues. This software enables the hotel to check on all the services provided to the guest, if all equipment’s are in place, any replacement that need to be done etc.  Moreover, the software has a checklist option, so one doesn’t need to carry bundles of paper to pen down everything; they can simply make a check list and keep making additions to it. The biggest benefit is that numerous people can use the software from different devices at the same time, so the management can use it and check on the progress made by the staff.  This software enables the hotels to provide epitome of Hospitality Housekeeping, hassle free services and perfect management.

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The perfect solution, software for Hotel industry!

With cut throat competition, each one strives to do their best, similar is the case in the hotel industry. Each hotel tries to improve and provide their best, every passing moment. With a plethora of options available in the industry, each hotel strives to stand out and leave a mark.

Gorgeous interiors, spacious rooms, clean washrooms, fresh linens, delicious food, friendly reception, help desk, high end restaurant and all exclusive services go into making a hotel stand out. But managing such massive properties often becomes troublesome. Human errors cannot end and these errors can have a dangerous impact on the hotel’s reputation. In the moment of crisis, technology saves the human soul.

Software for Hotel Industry is available these days, this software lets you manage the property efficiently, reducing any chances of errors or delay in services. Guest Service Management is otherwise a taxing job for the hotels but with this software, hotels can easily manage the guest data as well as the services they need to be provided and services they have already been provided. This software also saves time and money of the hotel, along with reduces human efforts.

However, one must keep in mind, that technology is created only to help humans not to do their job. A just use of technology can give a great boom to the business.

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Making Guest Service Management for hotels simpler!

Accommodation is a major worry for the traveller similarly managing the guest with perfection is for the hotel. Hotels struggle day in and day out to provide flawless services to the guests; the task is not as simple as it may sound.  Dozens of people work tirelessly to make it possible, ensuring you get your doze of a luxury, comfort and perfection

Guest service management for hotels is the biggest challenge. However, technology has made life easier for these hotels. Hospitality Software Solutions ensure the hotel is able manage its guest services with ease. The software updates the staff regarding services to be catered to the guests and also informs them about the ones already served. With the help of technology, the hotels can also maintain guest data with ease.  Technology has come as a saviour to these hotels; it not only saves time but also money and space.

With the use of these hospitality software’s, hotels become more quick and efficient in their management. Hotel makes an integral part of any holiday, where a good hotel can make your holiday a more memorable one, a bad hotel can ruin all your excitement. The expectations from the guests put all the more pressure on the hotel striving it to become better! Software solutions are every hotels way to escape from poor management and bad reputation.

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Hospitality management software for effective tracking and resolving guest concerns

A hospitality management software refers to a module that helps hoteliers to easily find concerns and come up with solutions that are in the best interest of our guests, along with minimizing the cost that comes with the whole process. This super efficient software facilitates in maximising guest loyalty, mainly because keeping guests pleased and satisfied definitely boost their feeling of being valued as well as cherished. Glitch, by Knowcross, helps out in all these and much more. This Hotel Property management Software enables management with their myriad service breakdown issues. Alerting associates as soon as a customer incident is reported, this software aids the hotels in managing the said incident in real time, thus ensuring that the guest feels satisfied.

Hotels that  like their guests to go home happy, cherished and satisfied, must always make sure that when any mishap of  occurs, the guests are helped out with solutions in real time or sometimes given apt compensation. This Hospitality Management Software records all sorts of data that ensures that the eventual cost for compensation can be tracked and managed with ease. All the more, as hotels can point service issues finding their root cause, they are able to chalk out the reasons and completely resolve them, pulling down compensation costs. Further, all the data and related issues that are service related, can be added to a guest’s online profile, ensuring that the available data helps them  out the next time customers  visit the hotel.

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Reap The Benefits Of Property Maintenance Software

Cut throat competitions, ever-changing guests’ requirements and their unending demands-managing a hotel can indeed be a tough job. However, various aids are available to  ease your task; Property Maintenance Software is one of those tools. The software is offered by Knowcross that has developed technology solutions for the hospitality industry. In fact, leading hotel chains and resorts vouch by the numerous benefits of Property Maintenance Software.

The objective of this software is to handle guests’ requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity. This is achieved by keeping a track of various activities through a Property Maintenance Software. The activities may include check in, check out, room move and so on and trigger alerts.
For example, a GM may set an alert to be informed about all VIP level-3 and above guests checking into the hotel. It can also send customized alerts based on a combination of parameters related to a job such as job parking, escalation, re-opening etc. One can also set an alert to be informed whenever a guest staying in a suite complains or makes a request.

Knowcross also takes care of Hotel information system and keep every data in an organized pattern. In addition, the Property Maintenance Software allows automatic allocation of guest service requests, powerful reporting module with 25 standard reports and a tool to create custom report, attaches pictures, documents and other file formats. Thus, go ahead and reap the benefits of the amazing technology support provided by Knowcross.

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Getting One of the Best Hotel Information Systems for My Hotel

Thanks to the rising competition in the hospitality industry these days, I knew I had to get an edge over the other competitors so that my hotel saw the best sales, was fully booked in all seasons, and had more and more loyal guests. For ensuring that guest loyalty was maintained, I had to make sure that guests remained happy, and for ensuring that I needed to make sure that all the tiniest wishes, whims and fancies of the guests are taken care of! I decided to use one of the best Hotel Information Systems that I had heard of, from Knowcross. From what reviews I had read, I knew that it would be perfect for my hotel. The module would be able to automate the handling of guest requests, maintenance jobs as well as complaints, thereby enabling provision of high quality service as well as high levels of staff productivity. Needless to say, both of these are highly desirable in the industry I deal in.

I found out that any member of the hotel staff would be able to enter a job on behalf of a guest or a staff member, to any device connected to the KNOW SERVICE. Devices included smartphones as well, and all my employees, except a few, had them at hand. The sadi jobs would then be allotted to attendant most perfect for the job. Know what else is perfect? Knowcross; its perfect for ensuring Hotel Guest Satisfaction.

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Use the Knowcross Hospitality Management Software for Running Your Hotel Smoothly

Knowcross offers a cloud based suite of hospitality management software that enables hoteliers to enhance their operational efficiency, increase staff productivity, ensure an intuitive and engaging user experience, as well as maintain guest loyalty. Their suite includes KNOW Service, KNOW Housekeeping, KNOW Maintenance, KNOW Mobile, KNOW Inspection, KNOW Maintenance and many more. Hoteliers can pick and choose modules as per their requirements, after finding out what their actual needs are. Being cloud based, a hotelier would be able to access cross property data sharing for personalizing and customizing guest services. Their hotel management software enables cross property report comparison, implementation of best practices, seamless addition of new properties, as well as creation of a master template for standardized operations.

With their Hotel Management Software suite being completely cloud based, one can choose to have a centralized communication center where the browser based application allows the user access from any location. One can also have a single call registration screen as well as a consolidated console for multiple properties. In addition, an hotelier can instantly centralize the operations for newer properties. How great is that? As and when you open new properties, they can be added without much effort. Other advantages of being cloud based include faster recovery from unplanned outages with the minimum of service interruptions, data security, as well as mobile device security. Go on, avail the advantages of cloud.

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New Software for Hotel Industry Perfect for Properties of All Sizes

The hotel industry has always been in need of good software and modules that would enable it to enhance staff productivity as well as ensure guest satisfaction. Knowcross, from time to time, has come up with new software for hotel industry that is sure to provide hoteliers with respite from the day to day mundane routines of the job, which can also sometimes lead to a slack attempt at the task in hand. The software modules by Knowcross can ensure hoteliers can rest easy, enhance operational efficiency, customize and personalize guest services, indulge in cross property report comparison, create a master template for ensuring standardized operations, and many  more advantages that will get your head reeling. One can also get cloud based data centers for storing all accumulated data, ensuring security, access management, minimum service interruptions, as well as quick data recovery.

Ensuring Hotel Guest Satisfaction is what every hotelier strives for, and rightly so! After all, isn’t it true that a happy guest will do your marketing for you, and that too for free! They will be your loyal customers for life, spread good word of mouth about your property, as well as recommend you to fellow travelers. Your hotel room booking will increase, more packages will be booked, and your restaurants will be full all the time. Get yours today, for an experience that will be worth every penny you spend.

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Knowcross Offers One of the Best Housekeeping Solutions in the Market

If it is a hotel property that you own and are anxious to keep absolutely spic and span, totally in tune with all customer requests and preferences, then Know Housekeeping by Knowcross would be one of your best options. The module is able to automate all the daily housekeeping activities expected in a hotel, thereby enabling a significant increase in guest satisfaction as well as staff productivity. What else could a hotelier, who is serious about treating his guests right, ask for? But there’s more! Not only are you freeing up your precious manpower, eliminating nearly 90% of phone calls made for coordination, turning around rooms faster and decreasing waiting time for guests, but also saving almost 4 trees a year by eliminating the mountains of paperwork! Oh, and did we mention that you can also add a personal touch to your guest’s room before they even set foot in the hotel is also possible since you already know what makes the click or what ticks them off!

Know Housekeeping enables automated task sheet creation and creation of room based task checklists as well as inspection lists. Apart from that alerts based on cleaning events pop up, delay alerts are sent to the supervisors, and there is even provision for a task of the day screen! All this and more can be easily accessed and used to your hotel’s benefit, when you get your hands on Know Housekeeping by Knowcross.

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