Why Make Knowcross Your Hospitality Technology Partner?

The technological advancement allows guest to book hotels at odd hours through OTA service, and eventually they land up earlier, before the place is actually ready to welcome them. The wait usually keeps them impatient and your department on toes, as they were unaware of the new guest check-in or the previous guest’s check out. Here, Knowcross's hospitality software steps in to eliminate this kind of rush situations. Let’s see how Knowcross hospitality software can help you in different departments:

1. Know service: An interactive application where the guests and hospitality department can directly put up request, complaints, and feedback.

2. Know housekeeping: This helps in real-time update of housekeeping activities and the assigned task is directly notified to the concerned person.

3. Know mobile: This application bridges the internal communication gap, here you receive request/complaint and close the task.

4. Know glitch: An initiative to lessen the vexation the guest had to go through, by this software, the department can track and resolve the constraints faced.

5. Know inspection: Over here the management can track the virtual checklist and conduct inspection through phones. All these products automate the system which enables the business to roll in real time, hence enhancing the internal productivity as well as customer satisfaction externally.

If hotel information system can eradicate all communication gap and increase work productivity, then the work flow becomes easier and also customer satisfaction can be guaranteed. This hospitality industry software bridges the gap and helps to control each department efficiently. Choose the software which your company needs the most and see the difference!

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Centralized Hotel Operations: Instrumental in Enhancing Efficacy of a Hotel

When talking about centralized hotel operations, every hotelier realizes its efficacy and effectiveness. And let us not forget that it also helps hotels in providing personalized and more consistent services, through automation of processes. Now, one thing you can be sure of is that automating maintenance jobs ensures smooth operations of a hotel. Not only are all maintenance issues taken care of within time, but even inventory management is possible! Since all the jobs are scheduled, it is easier for managers and supervisors to keep a track of the work that has been done and the work that is pending. Also, centralized hotel operations enable cross property data sharing, since other properties in a hotel chain can access guest information and profiles easily.

In fact, by centralizing your hotel operations, you can also automate your hotel housekeeping activities, enabling an increase in staff productivity as well as guest satisfaction. Hoteliers can free up more manpower for increasing efficiency and even eliminate almost 90% of the room coordination phone calls. Hotels can decrease their guest turnaround time, lower their turnaround times as well as personalize their rooms, as per the preferences of their guests! Centralized hotel operations can also enable easier service recovery, which means that hoteliers can capture, track, investigate as well as resolve service issues or complaints made by guests. The benefits of centralizing the operations of your hotel are immense and extremely advantageous.

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Why Do Hotels Need Property Maintenance Software?

Today technology has revolutionized the entire way we choose look at the world and many curious minds are travelling the world by just sitting at home. However, one can only get the actual feel of a place when they decide to visit the place and stay at a hotel over there. When you look at hotels today, it looks fancy from the outside, and easy work, may I add. But the truth is today Property Maintenance Software is an important aspect of hospitality and many hoteliers are adopting this technological evolution and smoothen out their daily activities. Be it a five star hotel or budget boutique kind of hotel, everyone needs this technological update to ensure that their daily functioning is smooth and storing information is also easy. Thousands of guests visit hotels everyday and maintaining a database of their own is a necessity. Know Cross, a well recognized brand for providing seamless services that help hotels run their operations smoothly has been pretty much in demand. So if you own a hotel and are looking to build a database of your guest with whom you wish to connect later on as well, maybe Know Cross has the answer to your problems.

Today Hotel Information Systems are installed in most of the good hotels, be it a small resort or a grand hotel. We are in the era of technological evolution and dependency on technology is immense today and hotels very much need it to really stand out.

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For efficiency and convenience, Hotel Inspection Software!

Managing a hotel is a troublesome task, to get everything working smoothly isn’t as easy as it may sound. Hotels often hire extra staff to keep things going but that reduces the profits for the property and of course human errors are bound to happen.

An alternate that has come to rescue the hotels is technology. Technology doesn’t substitute human force but definitely reduces it, also reducing chances of any human errors or faults. Moreover, it saves time and money for the hotel providing efficiency and convenience. Software’s are available for hotels, they range from software for housekeeping to software for services provided.

Hotel inspection Software acts like a saviour for hotels having management issues. This software enables the hotel to check on all the services provided to the guest, if all equipment’s are in place, any replacement that need to be done etc.  Moreover, the software has a checklist option, so one doesn’t need to carry bundles of paper to pen down everything; they can simply make a check list and keep making additions to it. The biggest benefit is that numerous people can use the software from different devices at the same time, so the management can use it and check on the progress made by the staff.  This software enables the hotels to provide epitome of Hospitality Housekeeping, hassle free services and perfect management.

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The perfect solution, software for Hotel industry!

With cut throat competition, each one strives to do their best, similar is the case in the hotel industry. Each hotel tries to improve and provide their best, every passing moment. With a plethora of options available in the industry, each hotel strives to stand out and leave a mark.

Gorgeous interiors, spacious rooms, clean washrooms, fresh linens, delicious food, friendly reception, help desk, high end restaurant and all exclusive services go into making a hotel stand out. But managing such massive properties often becomes troublesome. Human errors cannot end and these errors can have a dangerous impact on the hotel’s reputation. In the moment of crisis, technology saves the human soul.

Software for Hotel Industry is available these days, this software lets you manage the property efficiently, reducing any chances of errors or delay in services. Guest Service Management is otherwise a taxing job for the hotels but with this software, hotels can easily manage the guest data as well as the services they need to be provided and services they have already been provided. This software also saves time and money of the hotel, along with reduces human efforts.

However, one must keep in mind, that technology is created only to help humans not to do their job. A just use of technology can give a great boom to the business.

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Making Guest Service Management for hotels simpler!

Accommodation is a major worry for the traveller similarly managing the guest with perfection is for the hotel. Hotels struggle day in and day out to provide flawless services to the guests; the task is not as simple as it may sound.  Dozens of people work tirelessly to make it possible, ensuring you get your doze of a luxury, comfort and perfection

Guest service management for hotels is the biggest challenge. However, technology has made life easier for these hotels. Hospitality Software Solutions ensure the hotel is able manage its guest services with ease. The software updates the staff regarding services to be catered to the guests and also informs them about the ones already served. With the help of technology, the hotels can also maintain guest data with ease.  Technology has come as a saviour to these hotels; it not only saves time but also money and space.

With the use of these hospitality software’s, hotels become more quick and efficient in their management. Hotel makes an integral part of any holiday, where a good hotel can make your holiday a more memorable one, a bad hotel can ruin all your excitement. The expectations from the guests put all the more pressure on the hotel striving it to become better! Software solutions are every hotels way to escape from poor management and bad reputation.

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Hospitality management software for effective tracking and resolving guest concerns

A hospitality management software refers to a module that helps hoteliers to easily find concerns and come up with solutions that are in the best interest of our guests, along with minimizing the cost that comes with the whole process. This super efficient software facilitates in maximising guest loyalty, mainly because keeping guests pleased and satisfied definitely boost their feeling of being valued as well as cherished. Glitch, by Knowcross, helps out in all these and much more. This Hotel Property management Software enables management with their myriad service breakdown issues. Alerting associates as soon as a customer incident is reported, this software aids the hotels in managing the said incident in real time, thus ensuring that the guest feels satisfied.

Hotels that  like their guests to go home happy, cherished and satisfied, must always make sure that when any mishap of  occurs, the guests are helped out with solutions in real time or sometimes given apt compensation. This Hospitality Management Software records all sorts of data that ensures that the eventual cost for compensation can be tracked and managed with ease. All the more, as hotels can point service issues finding their root cause, they are able to chalk out the reasons and completely resolve them, pulling down compensation costs. Further, all the data and related issues that are service related, can be added to a guest’s online profile, ensuring that the available data helps them  out the next time customers  visit the hotel.

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