Why Make Knowcross Your Hospitality Technology Partner?

The technological advancement allows guest to book hotels at odd hours through OTA service, and eventually they land up earlier, before the place is actually ready to welcome them. The wait usually keeps them impatient and your department on toes, as they were unaware of the new guest check-in or the previous guest’s check out. Here, Knowcross's hospitality software steps in to eliminate this kind of rush situations. Let’s see how Knowcross hospitality software can help you in different departments:

1. Know service: An interactive application where the guests and hospitality department can directly put up request, complaints, and feedback.

2. Know housekeeping: This helps in real-time update of housekeeping activities and the assigned task is directly notified to the concerned person.

3. Know mobile: This application bridges the internal communication gap, here you receive request/complaint and close the task.

4. Know glitch: An initiative to lessen the vexation the guest had to go through, by this software, the department can track and resolve the constraints faced.

5. Know inspection: Over here the management can track the virtual checklist and conduct inspection through phones. All these products automate the system which enables the business to roll in real time, hence enhancing the internal productivity as well as customer satisfaction externally.

If hotel information system can eradicate all communication gap and increase work productivity, then the work flow becomes easier and also customer satisfaction can be guaranteed. This hospitality industry software bridges the gap and helps to control each department efficiently. Choose the software which your company needs the most and see the difference!

Posted in: hospitality industry software,Hotel Information System