Housekeeping department is the backbone of any hospitality industry and also one of the most strained department. Here every aspect of the room needs proper attention, so that the customer does not suffer any inconvenience. The housekeeping software helps to escalate the work of the staff and inform the staff about the priorities of their tasks list in real time.
Check out the features to this software and how it works:
1. When a housekeeping manager is assigning the task on the software, he can prioritize the needs as per the booking of the rooms.
2. Through this software, you are able to queue up the rooms according to maintenance services and other turn down services.
3. Any request from the guests can be updated on the task sheet and the staff can accordingly prepare the rooms rendering guest preferences.
4. Any delay to due technical or non- technical faults while room servicing can be reported through the software in real time.
5. The software not only enhances the internal communication through both ways texting but also features a daily task option.
6. The housekeeping manager can keep a track of the ongoing work along with performance report and mini bar postings.
The hospitality industry should pay special attention to the guest management system, as the competition is high and an unsatisfied customer will never visit again, in short, the hotel lose business. A manual housekeeping checklist delays the work process and also creates an internal communication gap, but if a software is implemented, it escalates the work efficiency
1 comments:
Thanks for sharing your blog. It was very nice. If you're looking for housekeeping software for hotels then you can contact RMS cloud. We are a globally renowned software company that offers a user friendly and easy to learn online hospitality management software.
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