Hotel Housekeeping System: Crucial for Keeping Guests Happy

The housekeeping department of a hotel is right at the core of the operations. And effective housekeeping not only makes sure that the rooms are clean and arranged in an orderly fashion, but also ensures that the rooms, as well as the common areas such as the spa and the gymnasium, have adequate supplies. To keep track of these factors, a Hotel Housekeeping System is extremely important. One such highly effective module is KNOW Housekeeping, which automates all the daily housekeeping activities, thereby enabling an increase in staff productivity and guest satisfaction. Its usage can also eliminate 90% of all room coordination calls too. That’s definitely a bonus.

This hotel housekeeping system works on dynamic rule based room prioritization theory, and enables queue room handling, wherein rooms which are required to be cleaned first come up highest in the list. KNOW Housekeeping automates the creation of task sheets for attendants and supervisors, helping them move seamlessly from one task to another. There are cleaning events based alerts, for ensuring tasks that are carried out only periodically, such as cleaning under the carpet or behind the sofa, are not forgotten. Other advantages of using this system include mini bar posting for keeping track of a guest’s consumption, lost and found reporting and so on. With Apple and Android support, this hotel housekeeping system is sure to ease the workload of any hotel.

Read More

Hotel Checklist: An easy to meet your inspection obligations

Hoteliers have always had a tough time in finding out an easy and organized way of inspecting the daily hotel tasks. Often, in the peak vacation season, a lot of emphasis has to be laid on the hotel inspections to ensure that the guests have a satisfied stay. A Hotel Checklist makes it easy for the hoteliers to see and stay updated with the completed and pending tasks of their hotel. Moreover, the software provides the hoteliers a benefit of preparing user defined checklist for in-depth inspections. The added advantage that the hoteliers get with the software is that it stores the inspection reports for future reference and analysis.

The Hotel Checklist software allows the hoteliers to perform their inspections even while on the move, and if in a poor network coverage area, the offline mode of the software stores the inspection information sent and received at that time and automatically proceeds with the same when it receives a signal. So, may it be inspecting a room or arranging a particular room as per the special request of a guest, all can be done well in advance so that the guests stay completely satisfied with the hotel. Moreover, the Hotel Checklist provides its users multi-lingual support which reflects its user friendliness. The software has triggered a revolution and has changed the traditional method of maintaining a paper based checklist in hotels. Now, hoteliers can perform all the inspections through a smart phone and immediately act on the pending tasks to ensure smooth flow of their daily hotel tasks.

Read More

Attain efficient results for you hotel with hotel management software

Changing the techniques of hotel management and making it better for the hoteliers, Knowcross has developed an ultimate easy to use hotel management software that aids in pushing the productivity level of the hotel’s staff to the maximum extent and streamline the daily activities executed in a particular hotel. The software is an effective assisting tool for the hoteliers that include several strong features, which make hotel management highly productive and easy. Also, the software allows the hoteliers to handle guest complaints and requests in the best possible manner.

This software for hotel management even plays a role in making the process of handling the maintenance related works of a hotel simple. Moreover, it keeps a record of the hotel’s maintenance and machinery information such as purchase details, guarantee period, history of maintenance tasks performed on a particular machine, spare parts used etc.

The Hotel Management Software, keeping a balance between the hotel’s daily tasks and other activities ensures that quality results are attained by the hotel management in terms of revenue, staff productivity and guest satisfaction. Starting from assigning tasks in a planned way to a particular staff member to meeting the special preferences of a guest, the software helps the hoteliers in maintaining an active and efficient working environment in their hotel. Such an active hotel environment keeps the guests well-attended throughout their stay and helps the hoteliers receive a positive response from the guest.

Thus, all the hoteliers looking for an easy and efficient way of handling their hotels can go for this software without any hesitation.

Read More