knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Wednesday 25 April 2018

Housekeeping for keeping guests happy

Housekeeping is the most disregarded aspect of a hotel even though it is fundamental to the upkeep and reputation of a hotel. Here is a list of 6 points on the best way to keep up Exceptional Housekeeping Practices:
  • The housekeeping is one of the hardest in hotel business. Hoteliers need to address staff maintenance and continually monitor workers. 
  • Gone are the days when the housekeeping office was a pushover. For the housekeepers to do their job properly, they must be kept in a healthy and attentive state of mind.
  • Hotels are preparing workers to evaluate and recognize visitors' needs even before they know it themselves. For instance, if a couple is visiting with a baby, giving a high seat in the eatery for the youngster's utilization is a courteous signal that would say a lot. 
  • Hotels should make maids a vital piece of a visitor encounter giving them space to evaluate their performance and come up with ideas to accommodate visitors in an innovative way.
  • The housekeeping division works as a middle person between the provisions and administration office. From arranging lights to giving whatever help the visitors asks for, the housekeeping office ensures the best way to elevate the benchmarks of housekeeping. The housekeeping division flourishes with trust of the administration and keeps running on inspiration! 
  • Inspiration drives the working of each hotel. Workers need to feel esteemed of bringing more to their respective work. Therefore keep cheering up your workers from time to time. 
Housekeeping is integral to the hospitality industry. There are therefore many automatic software systems coming up to aid the manager in handling this crucial part of their job.

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