One of the important aspects of hotel standards is housekeeping performance. This deals with all possible minute issues that might influence guest satisfaction. As a hospitality establishment, nothing is more important for you than making positive experiences on the visitors. Good performance of this department gives your hotel market recognition. The issues handled through housekeeping have direct relation to satisfaction of the visitors. This includes room cleaning and service handling along with activities meeting special preferences.
KnowCross housekeeping checklist software solutions makes keeping tab of the various related issues quite easy. Their automation solution is easy to use, and results can be optimized from the housekeeping team. You can connect this software with the mobile devices and this is great for managers as they can keep abreast with the latest housekeeping requirements and the team performance. You can do this even when you are on the move.
Integration with PMS is another advantage and the software follow rule-based dynamic room prioritization. Here the assigned housekeeping attendant do cleaning work based upon guest priority and urgency. The function of the software is to escalate the special guest preference and the number of the room on handheld devices. Housekeeping staff can organize the various necessary arrangements and the cleaning tasks based upon this.
Optimization of the hotel information systems means that there is displaying of tasks related to room cleaning for example on the mobile phone of attendant. Once they complete, they can close the task with click of button. There is delivery of message upon the closing of the task to the managers.
