knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Monday 24 April 2017

Benefits of Knowcross Housekeeping Software That Make Your Hotel Efficient


Technology has caught up to most jobs and have done them more efficiently and made several businesses economically viable. The hotel management software shoulders some of the staff’s paperwork responsibility and keeps things streamlined. Let’s find out how.

Easy Access

The housekeeping software is easily accessible from any terminal as long as selected users have login cred for core systems. This creates a simple access limit to sensitive information and separates guest from employee activity on the hotel system. With the majority of data traffic handled by a root server, it is easier to monitor access nodes and gives you more control over the security of your system.

The housekeeper on Cloud benefits

Most business chains have moved on to Cloud to make macro managing easier. The Cloud is easily accessed from any internet source and protected impenetrably by secure logins. This helps you keep better track of progress and access individual hotel systems personally to micromanage. This includes control over your payment gateways and ensuring that transactions were completed securely.

Integration with on-property interfaces

The hotel housekeeping software integrates with the front desk, Wi-Fi, and other terminals connected to the primary network. It can link with the guests’ mobiles for room service, personalized updates and notices like sightseeing maps and GPS. It also extends to booking services and emergencies.

The digital housekeeper handles most of the responsibilities on the business side of things and keeps your hotel staff interacting more with the guests. This ensures you score some extra ratings on good service.

Monday 17 April 2017

Manage Events More Efficiently Using The Hotel Software System


The hotel software system is actually an Artificial intelligence system that handles four main responsibilities – census, security, payments, and news. This can be extremely helpful in hosting an event. You can ask for the software to integrate with your guests’ smartphones and make managing situations easier. The advantage here is that it allows you to speak directly to your guests.


Roll Call
The hotel software system can stay connected with the phone to keep track of when guest arrived and left the event. This helps to make better decisions for security personnel in the event of a fire or other hazards. It also helps to keep party crashers out of your private events.


Ticket Checker
If your event has a ticket system, the AI can integrate with the ticket checker and tally it with all members present in the hotel. The software can also generate secure payment gateways in case people want to buy tickets from the venue.

Updates And Emergency
By connecting with your smartphone via SMS or E-mail notifications, the hotel software can keep you updated on the latest event news as well as emergencies which include calling ambulances and taxi cabs. The software can also integrate with your maps to keep you updated on the latest tourist areas.

Even the hotel maintenance software is a handy tool in such cases. There may be breaks, leaks, bumps, and bruises, and yet all it takes is a few taps of your fingers to alert the hotel maintenance to your distress! This is handy when you’re managing a large group of people at an event.

Wednesday 12 April 2017

Few Benefits Of Implementing Various Technologies In Day To Day Operations For Hotels


The use of advanced technology in hotel management and operation has benefited the hospitality industry and the guests simultaneously. Following are the technologies that have played a big role in doing so:

 1. PMS system
The ‘PMS’ the property management system or the guest management system help the hotel to integrate different areas of the hotel such as, guest billing, payments, documents, tapping e-commerce, data storage, etc. This automates the entire process and help to keep all the departments interlinked.

2. Hotel information system
There are different type of hotel information systems and PMS is one of them. To make your hotel work more efficiently, you need to use other hotel information systems as well such as hotel housekeeping management systems, hotel service management systems, etc. Use of these systems help the hotel to have better control and also help to manipulate resource as and when required.

3. Implementation of WIFI and cloud facilities
The facility of free WIFI and cloud service leads to constant connectivity between departments and gives a sense of appreciation in guests with the feeling of an extra facility provide in the form of free internet.

4. Social media networkingSocial media networking helps the hotel advertise themselves in a subtle way and to stay in constant touch with guests to build loyalty.

5
. Market segmentation and campaigns
This facility helps the hotels to use various mailing and messaging methods to communicate various information to guests from their database for advertisement purpose in an efficient way. These few points mentioned above can help the hotel improve business and at the same place provide customers with satisfaction.

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