Getting One of the Best Hotel Information Systems for My Hotel

Thanks to the rising competition in the hospitality industry these days, I knew I had to get an edge over the other competitors so that my hotel saw the best sales, was fully booked in all seasons, and had more and more loyal guests. For ensuring that guest loyalty was maintained, I had to make sure that guests remained happy, and for ensuring that I needed to make sure that all the tiniest wishes, whims and fancies of the guests are taken care of! I decided to use one of the best Hotel Information Systems that I had heard of, from Knowcross. From what reviews I had read, I knew that it would be perfect for my hotel. The module would be able to automate the handling of guest requests, maintenance jobs as well as complaints, thereby enabling provision of high quality service as well as high levels of staff productivity. Needless to say, both of these are highly desirable in the industry I deal in.

I found out that any member of the hotel staff would be able to enter a job on behalf of a guest or a staff member, to any device connected to the KNOW SERVICE. Devices included smartphones as well, and all my employees, except a few, had them at hand. The sadi jobs would then be allotted to attendant most perfect for the job. Know what else is perfect? Knowcross; its perfect for ensuring Hotel Guest Satisfaction.

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Use the Knowcross Hospitality Management Software for Running Your Hotel Smoothly

Knowcross offers a cloud based suite of hospitality management software that enables hoteliers to enhance their operational efficiency, increase staff productivity, ensure an intuitive and engaging user experience, as well as maintain guest loyalty. Their suite includes KNOW Service, KNOW Housekeeping, KNOW Maintenance, KNOW Mobile, KNOW Inspection, KNOW Maintenance and many more. Hoteliers can pick and choose modules as per their requirements, after finding out what their actual needs are. Being cloud based, a hotelier would be able to access cross property data sharing for personalizing and customizing guest services. Their hotel management software enables cross property report comparison, implementation of best practices, seamless addition of new properties, as well as creation of a master template for standardized operations.

With their Hotel Management Software suite being completely cloud based, one can choose to have a centralized communication center where the browser based application allows the user access from any location. One can also have a single call registration screen as well as a consolidated console for multiple properties. In addition, an hotelier can instantly centralize the operations for newer properties. How great is that? As and when you open new properties, they can be added without much effort. Other advantages of being cloud based include faster recovery from unplanned outages with the minimum of service interruptions, data security, as well as mobile device security. Go on, avail the advantages of cloud.

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