7 Basic Know Inspection Features That Acts As Preventive Maintenance

A hotel industry has a number of guest footfall, every guest have their individual ways of handling the hotel's assets, in a way sometimes unintentionally they mishandle the electrical equipment that may incur an additional repair cost for the management, Knowcross inspections software automates the inspection process and this also acts as a preventive maintenance.

 Check out the features of Know Inspections:

 1. The software has checklist option along with customized categories for the management to create a notification for inspection.

 2. The inspection conducted can be updated on the software through smartphones and mail the details to the concerned department.

 3. The software enables you to view and capture the posts from the web portal which includes pictures and comments.

 4. The software can easily be integrated with Know service for enhancing the work efficiency and carry out the task effectively.

 5. The Know cross inspection software support multinational languages that are quite important, especially for the hotel industry.

 6. The software also features a rating option while conducting an inspection and can rate the service.

 7. The software also keeps an account of the previous inspections and maintenance expense, that helps during the audit.

 Conducting a hotel inspection through hotel software India not only saves time but also expenditures on repairs, and it is essential to keep with the quality service that builds the hotel’s reputation. It is a good option to install software preventive maintenance to eliminate extra expenditure and run timely inspection.

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Basic Features of Know Glitch That Enhances Customer Experience

The hospitality industry is always under pressure to create an overwhelming experience for their customer. Moreover, a customer’s satisfaction is not limited to any one sector, in fact, it depends on service, quality, cleanliness, equipment breakdowns and lot more. Addressing customer issues can now be easier with the help of Know Glitch software.

Check out the features and benefits of Know Glitch software:

 • The software features an automated system where the complaints are directly logged in the Know service from the customer.

• Once the complaint is registered, the information is updated in the software and alert is created based on the complaint from the guest.

 • The Know Glitch software enables you to track the glitches, investigate followed by resolving the complaint in real time and enhance customer experience.

 • Through the software, you can also track the frequency of such glitches faced by your customer and analyze the issues of the previous service or the quality of the service.

 • The software also helps to track the costing related to services and the log glitch option will help your staff for the check-in and check out of the guests in your hotel.

 The Know Glitch is a perfect recovery management software, as you get to track and resolve inconvenience of your guests in real time and also fix it during their stay. Implementing software for the hospitality industry is now quite important, in order to enhance customer experience and make their stay a pleasant one in your hotel.

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6 Features of Know Housekeeping Software That Can Escalate Work Efficiency

Housekeeping department is the backbone of any hospitality industry and also one of the most strained department. Here every aspect of the room needs proper attention, so that the customer does not suffer any inconvenience. The housekeeping software helps to escalate the work of the staff and inform the staff about the priorities of their tasks list in real time.

Check out the features to this software and how it works:

 1. When a housekeeping manager is assigning the task on the software, he can prioritize the needs as per the booking of the rooms.

 2. Through this software, you are able to queue up the rooms according to maintenance services and other turn down services.

3. Any request from the guests can be updated on the task sheet and the staff can accordingly prepare the rooms rendering guest preferences.

4. Any delay to due technical or non- technical faults while room servicing can be reported through the software in real time.

5. The software not only enhances the internal communication through both ways texting but also features a daily task option.

6. The housekeeping manager can keep a track of the ongoing work along with performance report and mini bar postings.

The hospitality industry should pay special attention to the guest management system, as the competition is high and an unsatisfied customer will never visit again, in short, the hotel lose business. A manual housekeeping checklist delays the work process and also creates an internal communication gap, but if a software is implemented, it escalates the work efficiency

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