knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Saturday 20 April 2019

Save Your Hotel by Using These Simple Tactics

Hotel Management or Hospitality completely depends on the relationship between a guest and a host. If your business is falling apart, then there might be few changes you could do to get it back to its full potential and get back on track in no time. Complaint management system software is must in hotels so make sure you have that before starting again.

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Focus on the people: Your hotel will never get back on track if you’d not listen or focus on the people who are visiting or working there. Get their feedbacks good or bad because it’s important to get a hold of them and start from working on the feedback they have to give to improve the service. Don’t let the bad reviews leave the premises because of bad reviews bad publicity.

Improve the staff: There is a high possibility that your business failed because of the bad stuff. Bad customer satisfaction by the staff also adds up to the list of the reasons why your business is failing. So, take a step and change the staff and train them to satisfy the customer needs so that they are comfortable at your hotel.

Effective plan: Sometimes when amateur people run a business they’re not intended to run, failure happens. So, before you start out to work in the field again make sure you have an effective plan and strategy and come back with a bang.

Market: Public marketing or publicity is very important if you’re planning to re-discover your business from scratch. It’s very helpful and will definitely give you the kind of publicity you need for the business.

The hotel software system is growing in the industry and is very important. Make sure you install them beforehand so that it could help you out in turning your distressed hotel into a successful one.

Friday 19 April 2019

How to Make Your Hotel Appealing to Women Travellers?

Have you ever wondered about what you could do to make your hotel more attractive especially for the businesswomen? It’s important to keep your hotel female-friendly because according to statistics now, 85% of purchases of the household are done by them (businesswomen). Except for the businesswomen, there are women travellers who are most likely to book a hotel for their stay. Hotel software which usually saves a lot of time should be updated at all times for quick booking by these women.

So, we have listed top things that you should keep while designing a women-friendly hotel:

Flexible: When you put supplements in a room, they are chargeable which is okay but if a woman is travelling alone, getting charged for a snack she ate bothers her the most. It bothers her, even more, when you charge the price of the snack double its actual price. So, you could try and be a little flexible with the supplements you provide. Don’t forget to provide them with a housekeeping checklist.
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Comfort: Women are more concerned about how beautiful their room looks. They prefer a well-lit room, spacious and comfortable bedding. So, make sure your rooms have well-equipped lights with pretty colours and comfortable bedding.

Safety: No one wants to live in a hotel where their rooms are close to lifting or restaurants or any noise prone areas. So, make sure if you have a female visitor, you provide her with the best room your hotel has because they have a habit of talking about the hotel they stayed when they were off vacation. They are very secure when they are aware of software hotel management.

Branded toiletries: One of the easiest and very effective ways to attract women to your hotel is providing them with branded toiletries. They dig it because they are very particular about their personal care and it makes them happy that you cared about their personal care.

Women are their own boss and thus they plan their own travels and hotels. It’s nice to know and have a hotel that cares about its women visitors and if you get to impress them, you’ll definitely be at a profit because as mentioned they talk about everything.

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