knowcross.com provides Hotel Managememt software Solution service.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a hotel service mangement solution.

KNOW Service automates the handling of guest requests, complaints and maintenance jobs, thus ensuring high quality service and high staff productivity.

KNOW MOBILE is a guest service management solution for hotels.

KNOW Mobile is the ultimate mobile application for hotel staff and managers. It integrates with KNOW Service and KNOW Glitch and provides a reliable and cost-effective method to dispatch job requests.

Wednesday 26 October 2016

Knowcross: Delivering Best Housekeeping Software Solutions To Hotel Industry

Housekeeping department is the backbone of the hotel industry and ignoring this can directly lead to customer dissatisfaction. Due to mismanagement and communication gap often this service gets compromised. By understanding this scenario very well, Knowcross has come up with amazing housekeeping software solution for the hotel industry to help them. Check out how Knowcross housekeeping software works:

• The supervisor of housekeeping department can update the task using the software.
• The task is automatically allotted to the concerned person or department.
• The housekeeping team member gets the notification along with the request.
• The team member knows the exact room and its condition to approach.
• Once the work is done, the team member can revert through his/her smartphone with the latest update.

Through this software, every action can be traced and you can receive a real-time update which makes management of housekeeping department much easier. The features which our software have: • Maintain an automated maintenance sheet
• Trace the on-going process and delays
• Queue the rooms on priority basis
• Special requests can be considered
• Time tracking
• Track inconsistency
• Performance record
• Lost and found updates

These housekeeping solutions can make the whole process of housekeeping very smooth and easy. KNOW Housekeeping software has all the feature is required to manage the housekeeping department efficiently. It is one of the best housekeeping applications available in the market which help hotels to give their customers more clean and hygienic environment to stay comfortably with them. So get one for your hotel now!

Knowcross: Delivering Best Housekeeping Software Solutions To Hotel Industry

Housekeeping department is the backbone of the hotel industry and ignoring this can directly lead to customer dissatisfaction. Due to mismanagement and communication gap often this service gets compromised. By understanding this scenario very well, Knowcross has come up with amazing housekeeping software solution for the hotel industry to help them. Check out how Knowcross housekeeping software works:

• The supervisor of housekeeping department can update the task using the software.
• The task is automatically allotted to the concerned person or department.
• The housekeeping team member gets the notification along with the request.
• The team member knows the exact room and its condition to approach.
• Once the work is done, the team member can revert through his/her smartphone with the latest update.

Through this software, every action can be traced and you can receive a real-time update which makes management of housekeeping department much easier. The features which our software have: • Maintain an automated maintenance sheet
• Trace the on-going process and delays
• Queue the rooms on priority basis
• Special requests can be considered
• Time tracking
• Track inconsistency
• Performance record
• Lost and found updates

These housekeeping solutions can make the whole process of housekeeping very smooth and easy. KNOW Housekeeping software has all the feature is required to manage the housekeeping department efficiently. It is one of the best housekeeping applications available in the market which help hotels to give their customers more clean and hygienic environment to stay comfortably with them. So get one for your hotel now!

Tuesday 25 October 2016

Why Make Knowcross Your Hospitality Technology Partner?

The technological advancement allows guest to book hotels at odd hours through OTA service, and eventually they land up earlier, before the place is actually ready to welcome them. The wait usually keeps them impatient and your department on toes, as they were unaware of the new guest check-in or the previous guest’s check out. Here, Knowcross's hospitality software steps in to eliminate this kind of rush situations. Let’s see how Knowcross hospitality software can help you in different departments:

1. Know service: An interactive application where the guests and hospitality department can directly put up request, complaints, and feedback.

2. Know housekeeping: This helps in real-time update of housekeeping activities and the assigned task is directly notified to the concerned person.

3. Know mobile: This application bridges the internal communication gap, here you receive request/complaint and close the task.

4. Know glitch: An initiative to lessen the vexation the guest had to go through, by this software, the department can track and resolve the constraints faced.

5. Know inspection: Over here the management can track the virtual checklist and conduct inspection through phones. All these products automate the system which enables the business to roll in real time, hence enhancing the internal productivity as well as customer satisfaction externally.

If hotel information system can eradicate all communication gap and increase work productivity, then the work flow becomes easier and also customer satisfaction can be guaranteed. This hospitality industry software bridges the gap and helps to control each department efficiently. Choose the software which your company needs the most and see the difference!

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