In hospitality service, it is always better to be well prepared before welcoming your guest. Since this industry usually uses products like television, air condition, tea coffee maker, bathroom faucets, electronic faucets, maintenance software is required to track their due maintenance and report issues when faced by the customers and fix it before the arrival of new guests.How Knowcross software help?
• The guest can request or complaint using the interactive guest app or the hotel staff can be intimated.
• The request is updated to the department and the concerned staff takes on the charge or report if there is any technical issue.
• The housekeeping can update the status of the room and equipment while inspection and report the same for service or replacement.
• The concerned person can easily receive the details of occupancy and before the guest arrival; the rooms can be well prepared.
• App keeps the record of the previous maintenance service and their due dates and alerts the same on the app.
Technical issues might arise during the stay of your guest and not always the rooms can be transferred so be prepared and updated by the preventive maintenance software. It helps you to check and track the condition of electronic and other appliances so that the timely service can make them last longer. The hotel maintenance software is introduced by Knowcross to enhance the workflow and curtail the extra expenses faced by the non maintenance of the wearable products.
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