Hoteliers! Get a Hotel Complaint Management System

Hoteliers who are keen to enhance guest experience and maximize guest satisfaction, a hotel complaint management system is absolutely vital. This system would enable the hotelier in tracking and resolving guest complaints, thereby enabling effective management of all service breakdown issues as well as guest requests. This, in turn, helps in ensuring...

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Understand How Hotel Workflow Automation Software Works

Hoteliers who are looking to increase staff efficiency and productivity of their hotels should definitely opt for a hotel workflow automation software. The use of such software or module will surely help in automating the handling of guest complaints and requests. It also helps in automating maintenance jobs, thereby ensuring high staff productivity...

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Multi Property Hotel Software: Perfect Smartphone Application for the Smart Hotelier

Obtaining a multi property hotel software for your hotel chain would probably be the best decision you would have ever made for your hotel. Moreover, if you get it from Knowcross, then nothing could be better than it! However, let us first understand what a multi property hotel software is. First of all, it would enable cross property data sharing,...

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Consider Guest Service Management for Hotels and Ensure Guest Satisfaction

When we talk about guest service management for hotels, several things come under it, such as housekeeping, equipment maintenance, as well as hotel inspection and so on. But all of them have the same purpose, to ensure complete guest satisfaction, which in turn drives guest loyalty. Getting a suite of application, modules and software that can...

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MiniMaint: One of the Best Hotel Preventive Maintenance Software

All hoteliers would agree that the hotel preventive maintenance software is one of the best things that could have happened to the hospitality industry. It is quite beneficial for keeping all maintenance activities and inventory on track! Identifying the need for a great software, Knowcross partnered with DIMO Maint for formulating the best CMMS...

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Hotel Guest Service Recovery Helped me in Tracking and Resolving Guest Complaints

Although I run a highly efficient chain of hotels, there are always some areas in which errors might occur. And that is something I am not used to, neither do I want to get used to it, because I believe that my guests deserve the best service. But faults were taking place, with guests going back dissatisfied and disappointed. I could not be at...

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Render swift and flawless services using hotel guest request software

The hotel guest request software is one of the most helpful tools for the hoteliers, which automates the handling of guest requests, guest complaints, maintenance jobs, and ensures high quality service and improved staff productivity. The software follows an organized procedure of assigning jobs that enable responding to the guest requests swiftly....

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Multi Property Hotel Software: Multifarious Advantages

There are quite a few advantages to be gleaned from installing a multi property hotel software in your property, especially if you already have a chain of hotels or are planning to expand. This software is essential if you seamlessly want to share information with all your other properties, wherever in the world they might be. The hotels can easily...

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Guest Service Management for Hotels: An Absolute Necessity

All hoteliers take guest service management for Hotels quite seriously, and those that do not, pay for the consequences dearly. For ensuring that guests are completely satisfied and happy with the service, a hotel needs to make sure that all the guest complaints and requests are taken care of immediately, in real time. This will make the guests...

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With Hotel Mobile Software, You Truly Know No Boundaries

With the busy schedules and jam packed itineraries of corporate head honchos who have to manage their hotels, it becomes impossible to always be in the loop about what is happening at properties. How do you keep track of latest events, manage guest service requests, view the guest list and so on? How do you manage everything if you are on the move...

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Hotel Workflow Automation Software

Making sure that guests go home happy and satisfied is a major concern for all hotels, it is bigger than machinery failure, bigger than staff shortage and bigger than washing a truckload of dirty laundry in an hour. And for making sure that everything runs smoothly, hoteliers sometimes make use of a hotel workflow automation software, which not...

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Hotel Preventive Maintenance Software for Keeping Abreast of Maintenance Obligations

When a hotel is looking to streamline all of their maintenance activities, the most important thing to do is to install a hotel preventive maintenance software. The said software not only streamlines the maintenance activities, which includes machinery, plant and equipment, but also offer hoteliers with enhanced control over the inventory and assets....

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Improve staff productivity and guest satisfaction with hotel housekeeping mobile software

Housekeeping has always been a major factor that has a direct impact on a hotel’s standards. The better the housekeeping performs; the better will be the hotel’s presence and recognition in the market. This is because the housekeeping of a hotel concentrates on all the minute issues that are directly connected to guest satisfaction. Rooms cleaning,...

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Hotel Complaint Management System: Manage Service Breakdown Issues with Ease

In the hospitality industry, complaints are a worrisome aspect. Complaints signify that guests are neither happy nor satisfied with the quality of service offered by a hotel and its staff. For handling such complaints it is absolutely necessary for hotels to install and maintain a hotel complaint management system. Such a system helps in tracking...

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Hotel Inspection Software: An efficient tool for easy hotel inspection

Moving ahead of the traditional method of keeping a track of the daily hotel tasks by preparing a paper based checklist, the modern hoteliers have now started using the hotel inspection software to efficiently execute their daily hotel inspection work. The software allows the hoteliers to conduct all inspections from a smartphone, making it easy...

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Hotel Rapid Response Software for Enhancing Guest Experience

Technology is in the process of changing how hotels and the staff there greet, meet as well as treat their guests. There are several software and modules these days for the hospitality industry, which can enhance guest engagement and staff communication. In addition, a software of this sort is also capable of automating management of guest requests,...

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Hotel Housekeeping System: Crucial for Keeping Guests Happy

The housekeeping department of a hotel is right at the core of the operations. And effective housekeeping not only makes sure that the rooms are clean and arranged in an orderly fashion, but also ensures that the rooms, as well as the common areas such as the spa and the gymnasium, have adequate supplies. To keep track of these factors, a Hotel...

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Hotel Checklist: An easy to meet your inspection obligations

Hoteliers have always had a tough time in finding out an easy and organized way of inspecting the daily hotel tasks. Often, in the peak vacation season, a lot of emphasis has to be laid on the hotel inspections to ensure that the guests have a satisfied stay. A Hotel Checklist makes it easy for the hoteliers to see and stay updated with the completed...

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Attain efficient results for you hotel with hotel management software

Changing the techniques of hotel management and making it better for the hoteliers, Knowcross has developed an ultimate easy to use hotel management software that aids in pushing the productivity level of the hotel’s staff to the maximum extent and streamline the daily activities executed in a particular hotel. The software is an effective assisting...

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Hotel Software on Cloud: Improving operational and data sharing efficiency

Hotel software on cloud has brought a tremendous change to the multi-property hotel management scenario wherein hoteliers can easily share the data of one property with others and also standardize process and operation in all the chain properties. The hotel software on cloud acts as a centralized communication platform that helps hoteliers...

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Hotel Workflow Automation Software: Effective Module for Ensuring Quality Services

The TRITON Rapid Response module by Knowcross is a hotel workflow automation software that not only ensures provision of high quality services but also maintains high staff productivity. The module automates handling of guest requests, maintenance jobs and complaints. A job can be entered on behalf of a guest or staff member by any member of...

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Software to assist in perfect guest service management for hotels

Hospitality has always been about keeping the guests happy and ensuring that their level of satisfaction stays on the peak. It is easy to provide the guests a bulk of services and facilities, but often the most important factor that attracts their loyalty towards a hotel is the swiftness in the response to their glitches. In order to give more...

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TRITON HK: Automate Daily Housekeeping Tasks in Your Hotel

Looking to increase the productivity of your housekeeping staff as well as increase guest satisfaction? Then using TRITON HK, by Knowcross, is the answer to your problems. Using this application, hotels can extract data from the existing Property Management System of the hotel, and create a task sheet, which helps attendants know which rooms are to...

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Use Hotel Rapid Response Software and Automate Guest Request Handling

Just building a great hotel, with cutting edge amenities is not enough! You have to provide prompt and efficient services to make guest come back. Use a hotel rapid response software to automate the handling of guest requests, maintenance jobs and complaints, leading to increased productivity of staff, as well as ensuring high quality of services...

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Use a Hotel Complaint Management System to Resolve Guest Complaints

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Use Triton Mobile for Managing Your Hotel Even On the Move

Triton Mobile, by Knowcross, offers hotels the ultimate freedom! Its usage enables hoteliers to manage their properties from anywhere, even when they are travelling. The user-friendly application, meant for smartphones, enables hoteliers to register as well as manage jobs, along with accessing guest lists that comprises of information about in-house...

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Satisfy your guests to the core with hotel guest incident tracking software

Talking about a hotel, there are several aspects that make it a perfect one and among those guest satisfaction is the most important one. Ensuring the hotel operations to be carried out flawlessly often does not happen and some flaws may take place without any prior notice. When such instances occur leading to a guest irate, the hotel loses its...

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EFFICIENT MANAGEMENT ON THE FLY/GO

Managing a hotel on the go can get tiring and time consuming if not handled in an appropriate way which always left me with more problems than I could handle. Guests would end up getting angry and leave bad reviews because of unsolved issues leading to a fall in guest satisfaction and loyalty. Thankfully, I came across Hotel rapid response on mobile...

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Hotel Workflow Automation Software and How It Helps Hotels!

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